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Posted 130 months ago

Customer Service Representative

@ Collabera

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Saint John, New Brunswick

On-site
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SIGNALS

Overview

Collabera is hiring a Customer Service Representative to support incoming service calls and email requests, route field service provider calls, and handle data entry for supply and equipment leads. The role requires customer service experience and knowledge of networking and PC applications; Mac experience is an asset but training is provided. Employment type.

Responsibilities:

  • Support incoming service calls and email requests
  • Route field service provider calls based on business needs
  • Enter data for supply and equipment leads in internal databases
  • Organize and prioritize tasks to meet business goals

Requirements summary:

  • Customer service experience
  • Knowledge of networking and PC applications
  • Mac experience an asset, training provided

Tools & skills

PC applicationsMacinternal databases

Benefits mentioned

Health insuranceDentalVisionLife insuranceDisability insuranceRetirement planPaid time off
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2016-02-24
First seen by our source
2026-10-12
Source record updated
2026-10-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
Perks mentionedGenerous paid time off, Retirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Collabera

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Empowering innovation, building elite teams, and delivering impactful digital talent solutions.

Full company description

At Collabera, we bridge top talent with industry-leading companies, creating a platform for meaningful career growth. With over 30 years of global expertise, we are an AI-first, people-centric organization empowering professionals with the right opportunities, resources, and networks to grow and lead. At Collabera, it’s not just about jobs, it’s about unlocking potential and shaping success.

LinkedIn followers
1,231,508
People associated on LinkedIn
6,124
Reported office locations
  • 110 Allen Road, Basking Ridge, New Jersey 07920, US
Other recorded names
  • External Career Site
  • Collabera
Specialties
  • Total Talent Solutions
  • Tech Consulting Services
  • Advisory and Implementation
  • Direct Hire Recruitment
  • Software Engineering Solutions
  • Platform Modernization and Integration
  • Data Modernization
  • Customized Training and Talent Development
  • Project-Based Services
  • Talent Development
  • and Cloud Enablement and Migration,
Profile identifies a recruitment agency
No
View all jobs Website

At Collabera, we bridge top talent with industry-leading companies, creating a platform for meaningful career growth. With over 30 years of global expertise, we are an AI-first, people-centric organization empowering professionals with the right opportunities, resources, and networks to grow and lead. At Collabera, it’s not just about jobs, it’s about unlocking potential and shaping success.

FieldValue
IndustryInformation Technology & Services
Company size10,001+ employees
HeadquartersBasking Ridge, New Jersey
Organization typePrivately Held
Year founded1996
SpecialtiesTotal Talent SolutionsTech Consulting ServicesAdvisory and ImplementationDirect Hire RecruitmentSoftware Engineering SolutionsPlatform Modernization and IntegrationData ModernizationCustomized Training and Talent DevelopmentProject-Based ServicesTalent Development
Open jobs on Jobsy55
LinkedInView page
Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

REQUIREMENTS:

  • Supporting incoming service calls, email requests, navigate field service provider calls based upon business needs and or customer requirements.
  • Data entry, processing supply and equipment leads via internal databases.
  • Organize and prioritize tasks striving to meet business goals and targets

EXPERIENCE:

  • Customer Service Experience.
  • Knowledge of Networking,PC Applications
  • MAC Experience is an asset but not a requirement as training is provided.

Qualifications

  • Customer Service Experience.
  • Knowledge of Networking,PC Applications
  • MAC Experience is an asset but not a requirement as training is provided.

Additional Information

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