Posted 22 days ago
Customer Service Representative
@ Culligan of Canada
Vernon, British Columbia
Overview
Culligan of Canada is hiring a full-time Customer Service Representative for a Monday to Friday schedule with no weekends or late nights. The role handles in-person and phone customer service, deliveries, service bookings, contract processing, cash handling and collections. The posting states hourly base pay, a referral bonus, annual performance review, benefits and paid training.
Pay:
$20 an hour
Responsibilities:
- Assist customers in person and by phone
- Book deliveries and service calls
- Process contracts and schedule installations
- Handle cash, POS and Moneris payments
- Make accounts receivable collection calls
Requirements summary:
- Previous customer service experience
- Excellent interpersonal and phone communication skills
- Intermediate computer knowledge
- Ability to multitask in a fast-paced environment
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Encouraged to apply | Women, Racialized people, Indigenous peoples, People with disabilities |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Culligan of Canada
| Field | Value |
|---|---|
| Company size | 5001-10000 |
| Headquarters | Rosemont |
| Open jobs on Jobsy | 20 |
Our Company
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.
Responsibilities
- Assist customers in person and on the phone in a professional manner
- Set up deliveries and book service calls
- Process new contracts, create customer account and schedule installation, as required
- Print and distribute service work orders and route tickets, close work orders and bill out once completed
- Promote and up-sell products and services to new and current customers
- Book walk-in and phone sales leads with Sales Team
- Make accounts receivable collections and related calls, forward outstanding invoices as requested
- Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc
- Refer unresolved customer grievances to designated departments for further investigation
- Carry out water jugs and bags of water softener salt to customers when required
Qualifications
- Outgoing, friendly, and a desire to help people
- Excellent interpersonal and phone communication skills
- Ability to multitask and work in a fast-paced environment
- Previous customer service experience
- Intermediate computer knowledge
We Offer
- Compensation
- Hourly base pay
- Employee referral bonus
- Annual performance review (potential pay increase)
- Benefits
- Dental care
- Extended health care
- Life insurance
- Vision care
- Employee assistance program
- RRSP match (after three months)
- Work/Life Balance
- No weekends! No late nights!
- Monday through Friday
- Paid time off
- Paid holidays
- Training
- Paid CSR training
- Paid Culligan training
- Direct Career Tracks: We love to promote from within!
- Office Manager
- Sales Representative
- Management
- Additional Perks
- Employee discounts
- Supportive Workplace
- Non-toxic work environment
- Open door policy with management
- Company lunches, dinners, and parties!
Our Mission
- As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.
Our Values
- Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
Apply today!
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
"This job posting is for an existing vacancy"
#IND-HP
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