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Posted 22 days ago

Customer Service Representative

@ Waste Connections of Canada Inc.

Canada

$55k/yrFull-time2+ years experience
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SIGNALS

Overview

Waste Connections of Canada is hiring a full-time Customer Service Representative in Coquitlam, BC, on weekdays from 8:00 am to 4:30 pm. The role handles calls and orders for service changes, takes payments, resolves billing inquiries and works with customers and staff to solve service issues. The posting states a salary of $55,000 per year and requires two years of high-volume customer service experience.

Pay:

$55,000 a year

Responsibilities:

  • Answer customer calls and process service orders
  • Accept payments and research billing inquiries
  • Update customer account information
  • Resolve customer problems and complaints
  • Coordinate with employees on service solutions

Requirements summary:

  • 2 years of high-volume customer service experience
  • Experience with Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills

Tools & skills

Benefits mentioned

Health insuranceDentalVisionDisability insuranceRetirement plan
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-15
First seen by our source
2026-10-16
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience2+ years
Hours per week37.5
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedRetirement plan, Stock or equity

Summary and details written by AI from the posting; the employer’s posting is the authority.

Waste Connections of Canada Inc.

FieldValue
Company size10001+
HeadquartersThe Woodlands
Open jobs on Jobsy51
Job description

Why Choose Us:

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.


Pay: $55,000/year

Schedule: Monday-Friday 8am-4:30pm

Location: 25 Fawcett Rd, Coquitlam, BC V3K 6V2


Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:


  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
  • Accepting payments from customers, researching customer billing inquiries and updating customer account information.
  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

What We Need From You:

  • 2 years of high-volume Customer Service experience
  • Experience with Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills

What You’ll Get From Us:

  • Competitive Wages
  • Retirement Plan with company match; let us help you save for your future
  • Benefits; Medical, Dental, Vision
  • Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
  • Insurance: Life, Short Term/Long Term Disability

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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