Posted last month
Customer Service Representative - Milwaukee Tool
@ Techtronic Industries Canada Inc.
Dartmouth, Nova Scotia
Overview
Techtronic Industries Canada is hiring a full-time Customer Service Representative at its Milwaukee Tool Factory Service Centre in Dartmouth, NS. The role handles counter service, orders, repairs, warranty assessments and showroom merchandising, Monday to Friday 8:00 to 4:30. The posting states a base salary of $45,000 to $46,000 a year plus health benefits and an RRSP with employer matching.
Pay:
$45,000–$46,000 a year
Responsibilities:
- Deliver best-in-class service to internal and external customers
- Process orders, phone calls and walk-in traffic at the counter
- Handle monetary transactions, maintenance records and inventories
- Prioritize in-branch repairs and conduct warranty assessments
- Carry out showroom merchandising and stock replenishment
Requirements summary:
- High school diploma
- Strong computer skills
- Effective business communication and organizational skills
- Outgoing, with experience in end-user engagement and conflict resolution
- Experience with electric tools is a strong asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-29
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Techtronic Industries Canada Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 48,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves. MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL. TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.
- LinkedIn followers
- 8,507
- People associated on LinkedIn
- 108
- Reported office locations
- 3381 Steeles Ave E, Toronto, Ontario M2H 3S7, CA
- Other recorded names
- Techtronic Industries Canada Inc.
- Specialties
- Sales and Marketing
- Profile identifies a recruitment agency
- No
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 48,000 employees globally, the company’s relentless focus…
| Field | Value |
|---|---|
| Industry | Consumer Services |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Specialties | Sales and Marketing |
| Open jobs on Jobsy | 38 |
| View page |
At TTI, people come for the opportunity and stay for the culture!
Job Description:
Customer Service Representative
Techtronic Industries Inc. | Milwaukee®
Full-Time | Permanent | 50 Akerley Blvd Unit 2, Dartmouth, NS | E1
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®,we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.
Position Description
We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.
The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.
A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.
What You Will Do
- Deliver best-in-class service to our customers
- Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic
- Maintain monetary transactions, record maintenance, and assist with inventories as required.
- Prioritize in-branch repairs
- Conduct warranty assessments and instant tool replacements
- Showroom merchandising and stock replenishment
- Continuously develop and maintain strong product knowledge
What You Will Bring
- Must possess effective business communication skills, initiative, and organizational skills
- Outgoing – excels in end-user engagement and conflict resolutions
- Strong computer skills
- Strong attention to detail and ability to stay organized
- Team-oriented and capable of working independently
- Experience with electric tools is a strong asset
- High school diploma
What You Will Get
- Competitive base salary - $45,000 - $46,000 Annually
- Health Benefits Coverage, including $500 annual Wellness Program
- Registered Retirement Savings Plan with Employer Matching Contributions
- Paid time off and employee discount programs
- Employee recognition and incentive programs, plus award-winning culture!
- Monday-Friday, 8-4:30pm schedule
Visit our: Company Website, LinkedIn and Instagram today
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
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