Apply now

Posted last month

Customer Service Representative - No Experience Required

@ American Income Life Insurance Company

Saskatoon, Saskatchewan

RemoteFull-time
Apply now
SIGNALS

Overview

American Income Life Insurance Company is hiring a full-time remote Customer Service Representative to help clients understand benefit programs, coverage options and next steps. The role includes comprehensive training and mentorship, with no prior experience required. Pay is weekly with performance-based bonus opportunities.

Responsibilities:

  • Communicate with clients about benefit programs and services
  • Answer coverage questions clearly and professionally
  • Help clients understand options and next steps
  • Review existing plans and identify suitable alternatives
  • Maintain accurate records and provide follow-up

Requirements summary:

  • Strong verbal and written communication skills
  • Ability to build rapport and trust with clients
  • Organized and reliable, managing multiple priorities
  • Previous customer service or sales experience helpful but not required

Tools & skills

Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-09-28
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedVisa sponsorship, Performance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

American Income Life Insurance Company

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

LinkedIn followers
167,663
People associated on LinkedIn
8,782
Reported office locations
  • 1200 Wooded Acres Drive, Waco, TX 76797, US
Business categories
  • Health Care
  • Life Insurance
  • Insurance
  • Financial Services
Other recorded names
  • American Income Life: AO - Jillian Getz
  • American Income Life
  • American Income Life Insurance Company
  • Spade Recruiting
  • Advantage Life Insurance
  • AO Globe Life - Angie Cruz
  • AIL
Specialties
  • The only provider of supplemental benefits to organized labor
  • We visit thousands of families each year
  • and One of the most lucrative Agent compensation programs in the industry
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…

FieldValue
IndustryInsurance
Company size5,001-10,000 employees
HeadquartersWaco, TX
Organization typePublic Company
SpecialtiesThe only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry
Open jobs on Jobsy22
LinkedInView page
Job description

We are looking for motivated, service-oriented individuals to join a well-established supplemental benefits organization that has supported families for more than 65 years.

As our organization continues to expand, we are adding dependable team members who are comfortable working with people, open to learning, and interested in building a long-term career in a remote environment.

About the Position

In this role, you will assist clients with questions about available benefit programs, coverage options, and related services. Your focus will be on providing clear information, understanding individual needs, and helping clients navigate their available options with confidence.

Key Responsibilities

  • Communicate with clients regarding benefit programs and available services

  • Answer questions about coverage in a clear and professional manner

  • Help clients understand their options and next steps

  • Review existing plans and identify suitable alternatives when appropriate

  • Stay informed about product, service, and program updates

  • Maintain accurate records and provide consistent follow-up

  • Participate in ongoing training and professional development

Qualifications

  • Previous customer service, sales, or client support experience is helpful but not required

  • Strong verbal and written communication skills

  • Ability to build rapport and establish trust with clients

  • Organized, reliable, and comfortable managing multiple priorities

  • Professional and positive approach to client interactions

  • Able to work independently while contributing to a team environment

Who Does Well in This Role

We are looking for individuals who are self-motivated, coachable, and focused on personal and professional growth. Strong candidates are confident communicators, adaptable, and comfortable working toward goals in a remote setting.

What We Offer

  • Fully remote work environment

  • Comprehensive hands-on training

  • Ongoing mentorship and support

  • Weekly compensation

  • Performance-based bonus opportunities

  • Residual income potential

  • Company-sponsored travel incentives

  • Opportunities for advancement and leadership development

If you are interested in a flexible remote opportunity with training, growth potential, and a supportive team environment, we encourage you to apply and learn more about the position.

Similar jobs

  • Customer Service Representative (Saskatoon) Part-Time

    Saskatoon, SK
    $17/hrOn-sitePart Time

    Trail Appliances Ltd.

    Candidates need to type at least 40 words per minute and be available Monday to Sunday from 10:00am to 6:00pm. They should have a strong work ethic, attention to detail, quick learning of computer systems, and strong oral and written communication skills.

    Computer software and systems

    Customer Service Representative (Saskatoon) Part-Time

    Saskatoon, SK
    $17/hrPart Time

    Trail Appliances Ltd.

    Candidates need to type at least 40 words per minute and be available Monday to Sunday from 10:00am to 6:00pm. They should have a strong work ethic, attention to detail, quick learning of computer systems, and strong oral and written communication skills.

    Computer software and systems

  • Customer Service Representative - FFUN Collision Centre

    Saskatoon, SK
    $18–$24/hrOn-siteFull Time

    FFUN Group

    Candidates need a strong customer service background, confidence handling difficult conversations, and strong organization skills. Comfort with computer systems, attention to detail and a calm, team-first approach are also required.

    Computer systems

  • Customer Service Representative I

    North Battleford, SK
    Full Time

    Parrish & Heimbecker, Limited: Parrish & Heimbecker, Limited (P&H) is a growth-oriented, diversified, and vertically integrated company with operations across Canada that include…

    2+ YOECandidates need an ag-related post-secondary program or two years of ag retail experience, plus at least two years working directly with farmers. They also need proven sales and service skills, knowledge of regional crop production, and a valid driver's licence.

    Customer service, Customer relations, Sales, Administrative support, Strategic planning, Valid driver's licence

  • Customer Service Representative- Part-Time

    Saskatoon, SK
    On-sitePart Time

    RBGlobal

    Candidates need previous in-person customer service experience, comfort with computers and new software, and strong keyboarding for data entry. The role also requires a friendly, patient attitude and the ability to stay positive under pressure.

    computer, data entry software, web upload system

  • Customer Service Representative

    Regina, SK

    BASF SE

    3+ YOECandidates need at least three years of customer service, order management, supply chain or commercial operations experience, including two years with SAP order-to-cash processes. A post-secondary diploma in business, supply chain or agriculture is required, and strong Microsoft 365 and analytical skills are expected.

    SAP, ERP systems, CRM platforms, ordering portals, Microsoft Excel, Microsoft Outlook

  • Customer Service Representative

    Yorkton, SK

    Circle K

    Candidates need strong customer service and friendly communication skills, plus the ability to work quickly and as part of a team. Customer service experience and motivation to advance are listed as assets.

    cash register

    Customer Service Representative

    Yorkton, SK

    Circle K

    Candidates need strong customer service and friendly communication skills, plus the ability to work quickly and as part of a team. Customer service experience and motivation to advance are listed as assets.

    cash register

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.