Posted 2 months ago
Customer Service - Toronto
@ XYZ Storage
Etobicoke, Ontario
Overview
XYZ Storage is hiring a full-time Client Experience Manager in Toronto to rent storage units, sell merchandise and services, and run daily facility operations. The role combines customer service, sales and facility upkeep such as opening and closing, cleaning and truck maintenance. Pay is $19.50 to $21 per hour plus a quarterly bonus of up to $2,100 a year and an RRSP match of up to $500 a year.
Pay:
$19.50–$21 an hour
Responsibilities:
- Show and rent storage units to customers
- Sell merchandise and services
- Open and close the facility
- Keep the facility clean and presentable
- Maintain and clean trucks
Requirements summary:
- Passion for helping people and providing great customer service
- Sales skills and the ability to close sales
- Confidence and quick needs assessment
- Ability to convey why XYZ Storage is the best choice
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hirehive
- Employer posting date
- 2026-09-20
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Perks mentioned | Retirement plan, Performance bonus, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
XYZ Storage
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Formerly known as All Canadian Self Storage, our team has been serving the GTA and Toronto area since 1997. Our indoor heated self storage facilities across Toronto have been loved by our customers. From our drive-through units and rental moving trucks to our quality packing supplies, we make space convenient for our customers. We’ve endeavored to offer the highest quality customer service, professional business practices, and friendly building designs for our storage customers. We offer conveniently priced and cheap self storage solutions that reflect the true value of having your items safely stored away. Our new XYZ Storage brand is a testament to how we have redefined self storage in Canada and to continue to innovate on improvements to the experience. We will continue to believe in storage spaces that are functional, effective, and easy. At the end of the day, your self storage space is personal to you and we will make it as such. Self storage should be a positive experience, helping you get the most out of your own spaces and busy lives. We look forward to continuing to service our communities in downtown Toronto, North York, Scarborough, Brampton, Etobicoke, Mississauga and Vaughan.
- LinkedIn followers
- 965
- People associated on LinkedIn
- 24
- Reported office locations
- 1 Laird Drive, Toronto, On M4G 3S8, CA
- 135 Beechgrove Drive, Scarborough, On M1E 3Z3, CA
- 2256 Lakeshore Blvd W., Toronto, On M8V 1A9, CA
- 207 Weston Road, Toronto, On M6N 4Z3, CA
- 459 Eastern Ave, Toronto, Ontario M4M 1C2, CA
- Business categories
- Commercial
- Industrial
- Warehousing
- Other recorded names
- XYZ Storage
- Specialties
- Self Storage
- Seller of Moving and Packing Supplies
- and truck rental
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Formerly known as All Canadian Self Storage, our team has been serving the GTA and Toronto area since 1997. Our indoor heated self storage facilities across Toronto have been loved by our customers. From our drive-through units and rental moving trucks to our quality packing supplies, we make space convenient for our customers. We’ve endeavored to offer the highest quality customer service, professional business…
| Field | Value |
|---|---|
| Industry | Warehousing |
| Company size | 51-200 employees |
| Headquarters | Toronto, On |
| Organization type | Privately Held |
| Year founded | 1997 |
| Specialties | Self StorageSeller of Moving and Packing Suppliesand truck rental |
| Open jobs on Jobsy | 1 |
| View page |
Are you looking for a fun and challenging career with room for growth and advancement?
Do you have a passion for helping people and providing great customer service?
Are you looking to be part of a dynamic team?
If you answered YES to all three of these questions, then we want to talk to you!
XYZ Storage is Canada’s premier self-storage provider and has been recognized as one of the Best Workplaces™ in Canada for 2026.
We are seeking a Client Experience Manager (CEM) to join our growing and expanding team.
Compensation:
$19.50 - $21 / hour
Great Quarterly Bonus up to $2,100 a year
RRSP Program with Matching up to $500 a year
The Extra Perks:
Free Lunch
Benefits Program
Paid Courses
Paid Personal Days
Milestone Appreciation Awards and Gifts
Mentorship
Career Path
Paid Training
Birthday Recognition and Gifts
Our supportive culture:
We are definitely not your typical stuffy corporate team. Rather, we are more like a family, where your career growth is supported and encouraged. We like to have fun while being serious about providing exceptional service to our customers. We’re always dedicated to doing right by them.
We believe in taking care of our employees through generous benefits and advancement opportunities. In turn, we believe that our employees must take care of our customers by going above and beyond what is expected.
Position Overview:
As a Client Experience Manager, you would be responsible for maintaining XYZ Storage's reputation for unparalleled customer service. In addition to assisting customers and renting storage units, you would also help with daily operations, and sales.
There are three primary components to the Client Experience Manager position:
Client Service
Showing customers available storage units
Renting units
Selling merchandise and services.
Facility Operation
Open and close the facility
Keeping all areas clean and presentable.
Performing locker checks
Cleaning the office and kitchen
Ensuring trucks are well maintained, cleaned and parked in an orderly fashion.
Sales
In this position, Sales skills are needed along with the ability to convey to potential customers why we are the best as they may be shopping around. Our preferred candidates portrays confidence, and are quick to ascertain the needs of our leads, and can quickly sell our features and close the sale.
Apply Today:
If you think this sounds like the career you have been looking for, please send us a cover letter and resume that demonstrates why you are the best choice. Visit www.xyzstorage.comto learn more about our company.
XYZ Storage embraces and promotes diversity, inclusion and acceptance in our workplace. We are proud to be an equal opportunity employer and we select applicants on the basis of their qualifications. We encourage applications from all qualified individuals and will reasonably accommodate individuals with accessibility needs. Candidates requiring accommodation during the recruitment process should let the HR team know once contacted.
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