Posted 23 days ago
Data Clerk
@ Lookout Housing and Health Society
Surrey, British Columbia
Overview
Lookout Housing and Health Society is hiring a casual Data Clerk for its Gateway Shelter, working 7.5-hour shifts across days, afternoons, evenings, overnights, weekends and holidays. The role handles emergency relief staffing callouts, casual staff records, scheduling data in Success Factors and general office correspondence. Pay is $26.27 to $27.99 per hour depending on seniority under the Collective Agreement.
Responsibilities:
- Allocate and call in relief staff for vacancies
- Update casual availability in Success Factors and run reports
- Maintain call and attendance records for casual staff
- Correspond with staff by phone and email
- Gather and compile information as required
Requirements summary:
- Grade 12 diploma and Office Administration Certificate
- OFA 1 First Aid Certificate
- One year of recent related experience
- Typing speed of 60 wpm
- Vulnerable Sector criminal record clearance
- Ability to work with disadvantaged adults
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 1+ years |
| Hours per week | 37.5 |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | OFA 1 First Aid, Office Administration Certificate |
| Background checks | criminal record |
| Education | High school (required), Trade certificate (required) |
| Fields of study | Office Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lookout Housing and Health Society
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Providing housing, health, and support services to adults with low or no income who have few, if any, options.
Full company description
Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to people in Metro Vancouver communities. We help adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. Since 1971, we have offered a range of services and housing 24/7 to adult men and women who are destitute and require assistance. There are an estimated 5,230 individuals homeless in Metro Vancouver. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving responsible independence for individuals. We house more than 2,300 people every night in shelters and residences and operate within 76 buildings across the Lower Mainland. With over 1,600 employees, we are among the province's largest non-profits and, unfortunately, continue to grow larger because of the increased demand for our services. We believe homelessness can be solved with everyone's help and the first step towards that goal is understanding homelessness. Learn more about the facts and issues by going to our website and following us on LinkedIn, Facebook and Instagram. *We reserve the right to remove or restrict any content posted by visitors.
- LinkedIn followers
- 4,295
- People associated on LinkedIn
- 517
- Reported office locations
- 544 Columbia Street, New Westminster, British Columbia V3L 1B1, CA
- Business categories
- Health Care
- Non Profit
- Homeless Shelter
- Charity
- Other recorded names
- Lookout Housing and Health Society
- Lookout Housing + Health Society
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to people in Metro Vancouver communities. We help adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. Since 1971, we…
| Field | Value |
|---|---|
| Industry | Non-profit Organization Management |
| Company size | 501-1,000 employees |
| Headquarters | New Westminster, British Columbia |
| Organization type | Nonprofit |
| Year founded | 1971 |
| Open jobs on Jobsy | 75 |
| View page |
Employment Status
Casual
Header
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca
Location
Gateway Shelter
7 minute walk from Gateway Skytrain Station
Days and Hours of work
7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Salary
$26.27 - 27.99 depending upon applicants' length of seniority (as per the Collective Agreement)
Job Summary
The Data Clerk - Callout worker reports to the Site Manager or designate and works in conjunction with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Data Clerk-Callout worker carries out a variety of duties such as word processing, correspondence – phone and electronic, schedule and report tracking, typing, facilitating callouts and call recording, maintaining records of casual employees and answering general inquiries related to programs and policies.
This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.
Job Duties
- Receives requests for emergency relief coverage, allocates and calls in relief staff to fill vacancies resulting from unfilled positions, in accordance with Lookout’s Casual Availability Policy and Procedure and the Collective Agreement
- Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate
- Performs record management such as call records and attendance records as related to casual staff
- Corresponds to staff directly during telephone callouts and conversations as well as corresponds electronically through email
- Gathers and compiles information as required
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
- Responsible for complying with and contributing to all aspects of health and safety program
Qualifications & Competence
Education, Training and Experience
- Grade 12 diploma
- Office Administration Certificate
- OFA 1 First Aid Certificate
- Recent related experience of one (1) year OR an equivalent combination of education, training and experience
- OR other qualifications determined to be reasonable and relevant to the work.
- A minimum of two (2) years sobriety if having alcohol and/or drug problems.
- Criminal Record Clearance – Vulnerable Sector
Skills and Abilities
- Ability to work independently and in cooperation with others
- Ability to communicate effectively both verbally and in writing
- Ability to perform the demands of the job.
- Knowledge of general office procedures
- Ability to operate related equipment.
- Suitability to work with disadvantaged and challenging adults in a diverse environment.
- Ability to organize work
- Ability to type 60 wpm
- Ability to deal with others effectively
- Ability to provide work direction
- Ability to understand and maintain client/worker boundaries
Closing Date
Applications will be accepted until November 15, 2026 at 5:00 pm
Journal
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