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Posted 5 days ago

Data & Triage Analyst - Python, Excel & ServiceNow

@ J&M Group

Montréal, Quebec

Contract
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Overview

J&M Group is hiring a contract Data & Triage Analyst to support hardware and software end-of-life (EOL) certification, data reconciliation and process automation. The work centres on Excel certification templates, Python scripts and ServiceNow/CMDB records, with stakeholder guidance and reporting.

Responsibilities:

  • Run EOL certification and triage for hardware and software
  • Validate, reconcile and troubleshoot EOL and asset data
  • Maintain Python scripts for Excel certification templates
  • Resolve ServiceNow and CMDB mapping issues with asset owners
  • Prepare management reports and process documentation

Requirements summary:

  • Advanced Excel and data analysis skills
  • Experience reconciling large datasets
  • Strong analytical and troubleshooting skills
  • Excellent communication and stakeholder management
  • Python and ServiceNow experience (nice to have)

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-05
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentData & analytics
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

J&M Group

FieldValue
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Job description
We are hiring for a Data & Triage Analyst Python, Excel & ServiceNow. This role focuses on hardware and software End-of-Life (EOL) certification, data analysis, and process automation.

The ideal candidate has strong Excel and data reconciliation skills, with experience in Python, ServiceNow, and IT asset management.

What You Bring

  • Advanced Excel and data analysis skills
  • Experience working with and reconciling large datasets
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent communication and stakeholder management skills
  • Ability to manage operational processes accurately and independently
  • Experience explaining technical processes and delivering stakeholder training

What You'll Do

  • Support end-to-end hardware and software EOL certification and triage
  • Guide asset owners through certification requirements and processes
  • Run, maintain, and enhance Python scripts for Excel certification templates
  • Validate EOL data, reconcile datasets, and troubleshoot data quality issues
  • Work with ServiceNow, CMDB, and asset ownership teams to resolve mapping and certification issues
  • Investigate incorrect EOL dates and hardware/software ownership records
  • Prepare management reports, presentations, and process documentation
  • Identify opportunities to improve data validation and operational efficiency through Python automation and AI

Nice to have

  • Hands-on Python scripting and troubleshooting experience
  • Experience with ServiceNow and CMDB
  • Knowledge of IT Asset Management, Technology Asset Management, or EOL lifecycle management
  • Experience with certification, attestation, risk, or governance processes
  • Power BI reporting experience
  • Exposure to AI-driven automation for data-intensive processes

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