Dayforce HCM Consultant - Operate

Job Type: Permanent
Work Model: Hybrid
Reference code: 135692
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Summary

Deloitte is seeking an experienced Consultant, HR Systems – Dayforce to support HR technology transformation and implementation initiatives. The successful candidate will haev HCM / HR technology knowledge, project delivery experience, business analysis capabilities, and strong client-facing consulting skills. Experience with Dayforce is an asset, with a focus on building versatile consultants who can support multiple Human Capital solutions within Operate.

The ideal candidate is a well-rounded HR technology consultant who combines HCM knowledge with strong consulting, project delivery, stakeholder management, and communication skills. While Dayforce experience is valuable, we are looking for someone with the versatility and learning agility to develop capabilities across Human Capital solutions, including Dayforce and Workday/SAP or Oracle HCM, and support broader Operate engagements over time.

What will your typical day look like?

Your typical day will involve participating in and leading HR technology implementation, enhancement, and post-production initiatives, with an initial focus on Dayforce. You will collaborate closely with clients to understand and analyze their business requirements and translate them into effective system design solutions. Working alongside functional and technical specialists, you will support the design, configuration, testing, and implementation of HCM solutions, while troubleshooting complex issues and developing scalable, long-term solutions for system enhancements. You will draw on your knowledge of HCM and HR technology solutions, including platforms such as Dayforce, Workday, SAP, and Oracle HCM, to assess client needs, build strong relationships, and manage expectations. You will also mentor junior consultants and client teams by sharing best practices and Dayforce system knowledge.

Key Areas of Responsibility

• Participate in and/or lead Dayforce implementation and enhancement initiatives across relevant HCM functional areas.
• Facilitate client and stakeholder discussions to understand business requirements, pain points, processes, and desired outcomes.
• Translate business requirements into functional requirements, user stories, acceptance criteria, process flows, and solution designs.
• Support and/or lead Dayforce system configuration based on approved requirements and solution designs.
• Assess existing HR processes and identify opportunities to improve or streamline processes using Dayforce capabilities.
• Partner with technical and functional teams on integrations, data requirements, security, reporting, and downstream dependencies.
• Effectively manage stakeholders with different priorities, levels of technical knowledge, and communication preferences.
• Structure and synthesize complex information from multiple stakeholders and workstreams into clear recommendations and actionable deliverables.
• Develop clear, executive-ready presentations and briefing materials to support client discussions and decision-making.
• Support governance and leadership discussions by clearly communicating progress, risks, dependencies, decisions, and recommendations.

About the team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just “keeping the lights on.” We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do—and who you do it with.

Our team at Deloitte specializes in providing Application Managed Services for several Human Resource technologies. We work with major clients across Canada and internationally on a daily basis ensuring their HR platforms are operating efficiently and effectively. We have a proven track record of successfully solving complex challenges through effective leadership, communication, and collaboration. Our team is dedicated to fostering an environment which promotes innovation and professional growth allowing you to take charge of your career at Deloitte.

Enough about us, let’s talk about you

You are someone who has these skills, experience & qualifications:

• Approximately 3+ years of professional experience in HR technology, HCM implementations, consulting, business analysis, or related roles.
• Bachelor’s degree in human resources, Business Administration, Information Systems, Technology, or related discipline.
• Must be eligible to obtain Government of Canada Reliability Clearance, with support from Deloitte.
• Demonstrated project management and project delivery experience.
• Experience participating in or leading HR/HCM technology implementations, enhancements, or transformation projects.
• Strong experience with: Requirements gathering, Business process analysis, User story and acceptance criteria development, Test scenario and test script creation, UAT/SIT coordination and defect and issue management.
• Deployment and production-readiness activities
• Strong facilitation and client-facing communication skills.
• Demonstrated ability to work effectively with multiple stakeholder groups and adapt communication to the audience.
• Strong analytical, problem-solving, organizational, and documentation skills.
• Ability to manage multiple priorities and deliverables in a fast-paced consulting environment.
• Strong PowerPoint and presentation-development skills, with the ability to translate complex discussions and information into clear, client- and leadership-ready materials.
• Ability and willingness to develop capabilities across multiple HCM technologies and functional areas to support a range of Human Capital Operate engagements

Total Rewards

The salary range for this position is $68,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.