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Posted 112 months ago

Desktop support

@ krg technology inc

Montréal, Quebec

On-siteFull-time
Apply now
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Overview

KRG Technology Inc. is hiring a contract Desktop Support specialist in Montreal for a 6+ month engagement with a view to hire. The role diagnoses hardware, software and network problems for end users, with a strong focus on Apple Mac environments.

Responsibilities:

  • Diagnose and resolve hardware, software and network issues for end users
  • Route problems to onsite support staff and manage vendor relationships
  • Administer user access and exit controls
  • Perform mass upgrades and patch management on Mac OS and software
  • Deploy products, application patches and packages

Requirements summary:

  • Hands-on experience with Mac OS X from Snow Leopard to Mavericks
  • In-depth knowledge of Apple Mac client and server operating systems
  • Experience with Active Directory or Open Directory integration
  • Excellent interpersonal skills to work with IT and business teams
  • Basic knowledge of Windows systems

Tools & skills

Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2017-08-21
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentIT
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

krg technology inc

FieldValue
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Job description

Company Description

KRG Technologies Inc.

Job Description

Hi ,

This is Sujith from KRG Technologies; We are looking Desktop Support at Montreal ,CA for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to your friends or colleagues; so that we can help someone who may be in search of a job or looking for a change.

Job Title: Desktop Support

Location: Montreal ,CA

Duration: CONTRACT(6+ months to hire)

Job Description:

Provide specialized hardware / software / network problem diagnosis / resolution for customer’s end users (specialized Office Support / Blackberry / VPN)

· Route problems to onsite hands and feet support staff.

· Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.

· Administer and provide User Access and Exit controls.

· Experience in Administration of Macintosh base environment

· Experience in supporting production environment comprising of MAC machines.

· Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks

· In depth knowledge of Apple Mac client and server operating systems.

· Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus

· Open / Active Directory integration

· Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus

· Basic knowledge of Windows based systems Experience Required

· Excellent interpersonal skills with the ability to influence both I.T. and the business

· Exposure/ Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be added advantage.

· Mass upgrades and patch management of Mac OS and Software

· Product installation and application patches deployment

· Administration and maintenance of existing packages

Thanks & Regards

Additional Information

experience in Aruba Architecture and Airwave & CPPM

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