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Posted 112 months ago

Desktop Support

@ krg technology inc

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Pickering, Ontario

On-siteContract3+ years experience
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Overview

KRG Technologies, Inc. is hiring a contract Desktop Support specialist to support desk-side Windows, printers, mobile devices and executive users. The role requires at least 3 years of field support experience, rotational on-call duty for executive support, and a background security check.

Responsibilities:

  • Desk-side support for Windows desktops, notebooks, printers and mobile devices
  • Remote control of PCs and video conferencing support
  • Rotational on-call support for executives
  • Customer support for staff with varied roles and management levels

Requirements summary:

  • At least 3 years of hands-on field support experience
  • CompTIA A+ certification (compulsory)
  • Strong Windows and Microsoft Office skills
  • Strong customer service and communication skills
  • Able to pass a background security check

Tools & skills

WindowsMicrosoft OfficeOutlookWordExcelPrintersSmart phonesPDAs
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2017-08-29
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Travelair: none · ground: none
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsCompTIA A+, Premier Dell Hardware Certification, HP Accredited Platform Specialist (APS) - HP LaserJet Solutions
Background checkscriminal record

Summary and details written by AI from the posting; the employer’s posting is the authority.

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krg technology inc

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Job description

Company Description

KRG Technologies, Inc.,
25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Job Description

- At least 3 years hands on experience in field Support Services

- Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1, Windows 10 installation, troubleshooting and reporting.

- Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD

- Strong Microsoft Office skills (Outlook, Word, and Excel)

- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers

- Broad experience in IT related services with basic understanding of Networks, Servers and Telecoms

- Experience including remote control of PCs and video conferencing knowledge

- Rotational On-call for executive support

- Strong customer service skills

- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

- Strong written and verbal communication skills

- Must be detail oriented and self-motivating

- Ability to successfully pass a background security check

Desired Certification ( A combination of 02 mandatory)

1. CompTIA A+ certification ( Compulsory )

2. Premier Dell Hardware Certification

3. HP Accredited Platform Specialist (APS) - HP LaserJet Solutions

Additional Information

All your information will be kept confidential according to EEO guidelines.

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