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Posted 9 days ago

Office Administrator / Dispatcher (AP171)

@ Express Employment Professionals

Pickering, Ontario

$22–$26/hrFull-timeContract2+ years experience
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Overview

Express Employment Professionals is hiring an Office Administrator/Dispatcher for a client, a 36-year-old established company. The role coordinates and schedules daily work for field technicians, handles customer and vendor contact, and processes orders, purchasing and warranty claims. Full-time, Monday to Friday 8:30am to 5:00pm, paying $22-26 per hour.

Pay:

$22–$26 an hour

Responsibilities:

  • Coordinate and schedule daily activities for field technicians
  • Serve as primary contact for customers, technicians, vendors and suppliers
  • Prepare service estimates and update work orders
  • Order parts, equipment and materials; manage purchase orders
  • Process warranty claims and generate service reports

Requirements summary:

  • 2+ years in an administrative, dispatcher or service coordinator role
  • Strong customer service and relationship management skills
  • Proficiency with Microsoft Outlook, Excel and Word
  • Strong organizational and time-management abilities
  • Professional telephone manner and interpersonal skills

Tools & skills

Source and dates

Employer career site / ATS feed · careerpage

Employer posting date
2026-11-05
First seen by our source
2026-11-06
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience2+ years
Hours per week37.5
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Encouraged to applyPeople with disabilities

Summary and details written by AI from the posting; the employer’s posting is the authority.

Express Employment Professionals

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

To help as many people as possible find good jobs by helping as many clients as possible find good people.

Full company description

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.

LinkedIn followers
189,455
People associated on LinkedIn
14,384
Reported office locations
  • 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
Other recorded names
  • Express Employment International Headquarters
  • Express Employment International
Specialties
  • professional
  • administrative
  • commercial
  • employment
  • jobs
  • staffing
  • personnel
  • career
  • hiring
  • workforce
  • placement
  • temporary
  • human resources
  • skilled trades
  • direct hire
  • light industrial
  • and office services
Profile identifies a recruitment agency
Yes

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…

FieldValue
IndustryStaffing and Recruiting
Company size10,001+ employees
HeadquartersOklahoma City, OK
Organization typePrivately Held
Year founded1983
Specialtiesprofessionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce
Open jobs on Jobsy372
LinkedInView page
Job description

Our client is looking for an Office Administrator/Dispatcher to join their team!

Benefits to you:

  • Direct Hire (Permanent 6 Month Contract)
  • Full-Time Hours
  • Established company with over 36 years in business
  • Supportive team that will provide clear direction
  • Great team culture

Responsibilities:

  • Coordinate and schedule daily activities for a team of field technicians for service deliveries
  • Serve as the primary point of contact for customers, technicians, vendors, and suppliers
  • Provide administrative support to management and field personnel
  • Prepare service estimates and assist with project estimating activities
  • Enter and update work orders while ensuring job statuses remain current and accurate
  • Follow up on service recommendations and quotations
  • Maintain customer files, work order records, service agreements, and related documentation
  • Order parts, equipment, and materials required for service
  • Process warranty claims and support warranty administration activities
  • Manage purchase orders and maintain accurate purchasing records
  • Generate service reports, purchase order reports, and operational summaries as required
  • Deliver exceptional customer service while building and maintaining positive customer relationships
  • Perform other tasks that may be assigned

Qualifications and Skills:

  • 2+ years of Administrative, Dispatcher, Service Coordinator, or similar role
  • Strong customer service and relationship management skills
  • Proficiency with Microsoft Office (Outlook, Excel, Word)
  • Strong organizational and time-management abilities
  • Excellent problem-solving and decision-making skills
  • Professional telephone manner and strong interpersonal skills

Bonus Qualifications:

  • Experience within HVAC, mechanical services, construction, technical services, or related industries
  • Experience reconciling invoices (asset)

Compensation and Hours:

  • Monday to Friday: 8:30am to 5:00pm
  • Pay Rate: $22-26 per hour

Express Employment Professionals is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities. Applicants are advised that artificial intelligence tools may be used to support initial screening based on key words and minimum qualifications. Express provides reasonable accommodation throughout the recruitment process upon request. This posting and any associated applicant information will be retained for three years in accordance with provincial regulations.

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