Posted 9 days ago
Office Administrator / Dispatcher (AP171)
@ Express Employment Professionals
Pickering, Ontario
Overview
Express Employment Professionals is hiring an Office Administrator/Dispatcher for a client, a 36-year-old established company. The role coordinates and schedules daily work for field technicians, handles customer and vendor contact, and processes orders, purchasing and warranty claims. Full-time, Monday to Friday 8:30am to 5:00pm, paying $22-26 per hour.
Pay:
$22–$26 an hour
Responsibilities:
- Coordinate and schedule daily activities for field technicians
- Serve as primary contact for customers, technicians, vendors and suppliers
- Prepare service estimates and update work orders
- Order parts, equipment and materials; manage purchase orders
- Process warranty claims and generate service reports
Requirements summary:
- 2+ years in an administrative, dispatcher or service coordinator role
- Strong customer service and relationship management skills
- Proficiency with Microsoft Outlook, Excel and Word
- Strong organizational and time-management abilities
- Professional telephone manner and interpersonal skills
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Express Employment Professionals
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
To help as many people as possible find good jobs by helping as many clients as possible find good people.
Full company description
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.
- LinkedIn followers
- 189,455
- People associated on LinkedIn
- 14,384
- Reported office locations
- 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
- Other recorded names
- Express Employment International Headquarters
- Express Employment International
- Specialties
- professional
- administrative
- commercial
- employment
- jobs
- staffing
- personnel
- career
- hiring
- workforce
- placement
- temporary
- human resources
- skilled trades
- direct hire
- light industrial
- and office services
- Profile identifies a recruitment agency
- Yes
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Oklahoma City, OK |
| Organization type | Privately Held |
| Year founded | 1983 |
| Specialties | professionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce |
| Open jobs on Jobsy | 372 |
| View page |
Our client is looking for an Office Administrator/Dispatcher to join their team!
Benefits to you:
- Direct Hire (Permanent 6 Month Contract)
- Full-Time Hours
- Established company with over 36 years in business
- Supportive team that will provide clear direction
- Great team culture
Responsibilities:
- Coordinate and schedule daily activities for a team of field technicians for service deliveries
- Serve as the primary point of contact for customers, technicians, vendors, and suppliers
- Provide administrative support to management and field personnel
- Prepare service estimates and assist with project estimating activities
- Enter and update work orders while ensuring job statuses remain current and accurate
- Follow up on service recommendations and quotations
- Maintain customer files, work order records, service agreements, and related documentation
- Order parts, equipment, and materials required for service
- Process warranty claims and support warranty administration activities
- Manage purchase orders and maintain accurate purchasing records
- Generate service reports, purchase order reports, and operational summaries as required
- Deliver exceptional customer service while building and maintaining positive customer relationships
- Perform other tasks that may be assigned
Qualifications and Skills:
- 2+ years of Administrative, Dispatcher, Service Coordinator, or similar role
- Strong customer service and relationship management skills
- Proficiency with Microsoft Office (Outlook, Excel, Word)
- Strong organizational and time-management abilities
- Excellent problem-solving and decision-making skills
- Professional telephone manner and strong interpersonal skills
Bonus Qualifications:
- Experience within HVAC, mechanical services, construction, technical services, or related industries
- Experience reconciling invoices (asset)
Compensation and Hours:
- Monday to Friday: 8:30am to 5:00pm
- Pay Rate: $22-26 per hour
Express Employment Professionals is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities. Applicants are advised that artificial intelligence tools may be used to support initial screening based on key words and minimum qualifications. Express provides reasonable accommodation throughout the recruitment process upon request. This posting and any associated applicant information will be retained for three years in accordance with provincial regulations.
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