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Desktop Support Specialist

@ Experis Canada

Burnaby, British Columbia

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Overview

Experis Canada is hiring a contract Desktop Support Specialist in Burnaby, BC for a 6-month renewable term. The role supports PC Refresh, Windows 11 SAC upgrades and EPD sustainment, with Tier 2 desktop support and Microsoft 365 administration. The posting calls for hands-on enterprise desktop experience and independent daily prioritization.

Responsibilities:

  • Support PC Refresh and Windows 11 deployment
  • Install, upgrade and migrate Windows operating systems
  • Perform imaging, backup and recovery
  • Provide Tier 2 desktop support and troubleshooting
  • Log, monitor and document service requests

Requirements summary:

  • Active Directory experience
  • Hands-on PC Refresh experience
  • Tier 2 desktop support experience
  • Windows 10/11 deployment and migration
  • Knowledge of imaging tools and USMT
  • Microsoft 365 and enterprise desktop support

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-12
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentIT
Travelair: none · ground: none
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

Experis Canada

FieldValue
Open jobs on Jobsy12
Job description

Job Title: Desktop Support Specialist - Windows 11 SAC Upgrade

Location: Burnaby, BC

Duration: 6 Months (Renewable)

We are looking for an experienced Technology Specialist 2 to support PC Refresh, Windows 11 SAC Upgrade and EPD Sustainment initiatives.

Key Responsibilities:

  • Support enterprise PC Refresh and Windows 11 deployment activities.
  • Install, upgrade and migrate Windows operating systems.
  • Perform device imaging, data backup and recovery.
  • Configure hardware, applications, network connectivity and user access.
  • Support Microsoft 365 and Windows 10/11 environments.
  • Provide Tier 2 desktop support and troubleshoot technical issues.
  • Log, monitor and resolve customer service requests.
  • Maintain service request documentation and provide status updates.
  • Prioritize workload and make daily decisions with minimal supervision.

Must-Have Skills:

  • Active Directory (AD) experience.
  • Hands-on PC Refresh experience.
  • Tier 2 Desktop Support experience.
  • Windows 10/11 deployment and migration.
  • Knowledge of imaging tools and USMT.
  • Microsoft 365 and enterprise desktop support.
  • Excellent customer service and interpersonal skills.

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