Director, Challenging Pipelines

About NDT Global

NDT Global is the leading provider of inline diagnostic solutions, advanced data insights, subsea inspection, and integrity management services that safeguard energy-sector infrastructure. The company is recognized for its expertise in both ultrasonic inspection technologies—such as Pulse Echo, Pitch-and-Catch, Phased Array, and Acoustic Resonance (ART Scan)—and ultra-high-resolution Magnetic Flux Leakage (MFL) inspection services. These differentiated offerings, along with non-ultrasonic technologies like Inertial Measurement Units and others in development, enable NDT Global to deliver comprehensive asset integrity solutions.

Innovation is at the core of NDT Global's mission. We continuously challenge the boundaries of existing technologies to deliver transformational solutions that empower the industry to achieve safer, more cost-effective pipeline management. Our commitment to research and development drives the creation of vital new methods and tools that address the evolving needs of our customers while setting new industry standards.

By strategically applying inspection technologies to detect, diagnose, and model various types of threats, NDT Global provides predictive, decision-ready insights. These insights, driven by the world’s most accurate data, enable asset owners to optimize infrastructure health, drive operational efficiencies, reduce risk, and minimize their carbon footprint

Purpose:

The goal of the Director, Challenging Pipelines role is to lead the strategic direction and development of NDT Global's Challenging Pipelines product group — a dedicated portfolio of non-standard in-line inspection (ILI) tools engineered to inspect pipeline segments that cannot be reliably assessed with conventional free-swimming, single-diameter ILI technology. This includes multi-diameter pipelines, low-flow and unpiggable segments, tight-radius bends, small-bore and gathering lines, and other unconventional pipeline configurations that represent a growing and underserved portion of operators' integrity management obligations. The role will focus on identifying key customer pain points with significant financial impact, evaluating market opportunities, and crafting a cohesive product strategy that maximizes customer value for this challenging pipelines segment. The position will oversee the entire product lifecycle, from ideation and roadmap creation to successful market delivery and ongoing performance monitoring. Success in this role requires strong stakeholder management skills to drive alignment across various functions including engineering, sales, operations, marketing, and finance.

Job Responsibilities:

• Owns and manages the product offerings for the Challenging Pipelines customer segment including releases, roadmaps and go-to-market activities such as pricing, messaging, customer engagement, sales pipeline generation and sales enablement for non-standard ILI tools
• Is accountable for organizational and business objectives/targets and is involved in long-term planning and managing complex issues to ensure success of business strategy for challenging and non-standard pipeline segments
• Partners with engineering leaders, project operations and technical product managers to ensure there is a strong development process that delivers continuous, high-quality product and service releases for multi-diameter, low-flow/unpiggable, tight-radius, and other non-standard ILI tooling
• Owning introduction and growth of software, hardware, and service product offerings including multi-year build outs to expand the serviceable market of previously unpiggable or hard-to-inspect pipeline segments
• Leads a cross-functional, distributed team to drive delivery of differentiated high revenue & margin impact products and features for the Challenging Pipelines portfolio
• Risk assessment and management for new non-standard ILI product initiatives and product updates
• Develops specialized knowledge of latest commercial market trends and competition in the inline inspection and integrity management space, including factors that differentiate challenging pipeline / non-standard ILI solutions
• Defines and implements pricing strategies based on customer value propositions to maximize product value and market competitiveness for non-standard ILI tools
• Have a strong understanding of technology and architecture and its impact on the solution delivered to the customer, costs (hardware/software) and risks to the product release (including performance specifications) for multi-diameter, low-flow, and other non-standard tool configurations
• Creates, identifies, and evangelizes new concepts that result in business model innovation (product, sales, services, and delivery) for addressing previously unpiggable or difficult-to-inspect pipeline segments

Education:

• A bachelor's degree in in a relevant field such as business administration, computer science, engineering, or related discipline is required

Experience:

• Minimum of eight years of experience in Product Management is required
• Minimum of two years of experience working for data technology companies in the industrial space
• Must have proven track record of substantially growing a company through product led growth
• Knowledge of how to improve product management processes, outcomes, and ongoing results
• Highly skilled at defining portfolio and investment decisions that balance new customer needs, install base requirements and long-term differentiation
• Identifies industry dynamics, trends and policies to drive the product team to explore alternate technologies and approaches to solve customers’ problems in a manner that results in significant growth
• Able to make strategic partnership decisions for product offerings including when to buy, build or partner and creation of new sales channels
• Is highly skilled with product management best practices such as setting and driving value-based pricing
• Ability to manage competing stakeholders asks into an aligned roadmap and value proposition for the development team
• Able to do and articulate a cost, benefit, reliability, and risk analysis of alternatives
• Assess competitors and creates battlecards
• Strong verbal, interpersonal, and written communication skills
• Strong integrity management and inline inspection knowledge including industry standards, best practices, regulatory requirements, and the ability to evaluate trade-offs in technical choices
• Strong acumen of hardware & software development lifecycle and product design
• Skilled with executing a continuous delivery methodology of build, test, iterate for hardware, software & service solutions
• Experience with or strong working knowledge of non-standard/unconventional ILI tooling approaches (e.g. tethered, robotic, free-swimming multi-diameter, or purpose-built low-flow inspection platforms) and the engineering trade-offs involved in deploying them
• Proven leadership with a strong commitment to advocating for key initiatives, motivating teams, and driving continuous improvement
• Demonstrated ability to proactively identify issues, drive cross-functional collaboration, and resolve challenges through critical thinking, best practices, and innovative problem-solving
• Experience in coaching and mentoring colleagues, effectively communicating complex information, and building consensus among stakeholders
• Strong persuasive skills, with the capacity to communicate data-driven reasoning, influence outcomes, and navigate stakeholder dynamics
• Expertise in assessing risks, managing uncertainty, and making confident decisions based on data analysis, even in ambiguous situations
• Resilience in pursuing goals, maintaining positivity, and exploring alternative solutions despite setbacks
• Commitment to continuous learning and staying abreast of market changes to drive business innovation

Benefits

• Great long-term career prospects and development opportunities
• Challenging tasks in innovative and diverse teams
• Attractive compensation system
• Flexible working environment