Posted last month
Director, CRO & Analytics
@ eHouse Studio LLC
Remote in Canada
Overview
eHouse Studio LLC, a Shopify-focused commerce agency, is hiring a full-time Director of CRO & Analytics to lead conversion optimization and analytics for client ecommerce brands. The role owns experimentation, statistical modeling, segmentation, and monthly reporting, and turns data into testing roadmaps and measurable revenue outcomes.
Responsibilities:
- Lead CRO engagements and client data strategy
- Own GA4, GTM and Shopify analytics implementation and data integrity
- Design, run and analyze A/B and multivariate tests
- Build monthly client reports and Looker dashboards
- Oversee CRO contractors and manage the Asana task board
Requirements summary:
- Bachelor's degree or equivalent professional experience
- Proven leadership of CRO and data-first practice
- Advanced GA4 and eCommerce analytics proficiency
- Hands-on A/B testing with tools such as Intelligems or VWO
- Shopify platform experience
Tools & skills
Source and dates
Employer career site / ATS feed · rippling
- Employer posting date
- 2026-10-01
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Fields of study | Marketing, Business, Analytics, UX |
Summary and details written by AI from the posting; the employer’s posting is the authority.
eHouse Studio LLC
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Shopify agency for unified commerce, seamless integration and higher ROI.
Full company description
Connect the dots between your brand, your customers, and your tech so everything works (and sells) better, together. At ehouse, we combine human expertise with powerful technology to help brands scale smarter on Shopify. Dedicated experts, averaging 13 years commerce experience, bring seasoned insight to every engagement. Remove the friction of multiple vendors with a single-source partner. Strategy, design, development, integrations, and marketing under one roof. Unleash your full commerce potential ehouse – where commerce comes together.
- LinkedIn followers
- 4,384
- People associated on LinkedIn
- 101
- Reported office locations
- PMB 298, 520 Folly Road, Suite 25, Charleston, South Carolina 29412, US
- Business categories
- Web Design
- Web Development
- Other recorded names
- eHouse Studio
- ehouse
- Specialties
- User Interface (UI) Design
- Mobile Applications
- Digital Strategy
- Content Strategy
- Customer Experience (CX) Strategy
- CRO
- eCommerce Revenue Optimization
- Analytics
- and Optimization Testing
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Connect the dots between your brand, your customers, and your tech so everything works (and sells) better, together. At ehouse, we combine human expertise with powerful technology to help brands scale smarter on Shopify. Dedicated experts, averaging 13 years commerce experience, bring seasoned insight to every engagement. Remove the friction of multiple vendors with a single-source partner. Strategy, design…
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 51-200 employees |
| Headquarters | Charleston, South Carolina |
| Organization type | Privately Held |
| Year founded | 2002 |
| Specialties | User Interface (UI) DesignMobile ApplicationsDigital StrategyContent StrategyCustomer Experience (CX) StrategyCROeCommerce Revenue OptimizationAnalyticsand Optimization Testing |
| Open jobs on Jobsy | 1 |
| View page |
About ehouse Studio, LLC
ehouse is a Shopify-focused commerce agency partnering with ambitious brands to design, build, and scale high-performing ecommerce experiences. As a Shopify Platinum Partner, we work with growth-stage and enterprise merchants across DTC, B2B, and omnichannel commerce — helping them navigate complex migrations, integrations, and platform evolution with clarity and confidence.
Our team brings deep experience across strategy, design, engineering, and delivery, and we believe great commerce outcomes start with thoughtful discovery, strong collaboration, and well-architected solutions.
In order for us to deliver the best services for our clients and partners, we must first deliver the best practices and experiences for our people. We do that by prioritizing and modeling our Core Values on a daily basis. They are our guiding principles for how we show up and hold ourselves and each other accountable: Be Kind. Be Curious. Be Collaborative. Be Resourceful. Be Accountable. If you feel a resonance with our Core Values and an alignment with the following job description, please apply!
About the role
The Director of CRO leads ehouse's conversion optimization practice as a data analyst and behavioral scientist first, translating quantitative signals into revenue-driving changes across client Shopify experiences. This role owns the analytics backbone of experimentation, statistical modeling, segmentation, and reporting and converts that data into testing hypotheses, prioritized roadmaps, and measurable outcomes for DTC and omnichannel brands.
The ideal candidate treats every optimization decision as a data question: what the funnel and cohort data show, whether a result is statistically significant, and what segment-level analysis recommends next. Deep, hands-on fluency in analytics platforms (GA4, Shopify, BigQuery, SQL) and experimentation statistics is core to this role, not a nice-to-have.
What You'll Do
Client Strategy & Leadership
- Lead strategic CRO engagements for DTC ecommerce brands, including discovery, ongoing retainers, and ad hoc consulting initiatives, grounded in each client's analytics data from day one
- Serve as the client's data-driven strategy partner across site experience, merchandising, acquisition and retention, analytics, UX, and digital product roadmaps
- Partner with clients to develop and execute data-driven strategies aligned with both short- and long-term business objectives, backed by funnel and cohort analysis
CRO, UX & Experimentation
- Identify conversion optimization opportunities across the full customer funnel, from landing pages and PDPs to checkout and post-purchase experiences, using quantitative funnel and behavioral analysis
- Develop data-backed hypotheses and testing roadmaps with UX, Design, and Development, prioritized by statistical confidence and revenue impact
- Design, execute, and analyze A/B and multivariate tests, applying appropriate statistical methods (sample size, significance, power) to translate results into prioritized recommendations
- Monitor test and site performance continuously, flagging data anomalies and iterating on quantitative findings
AI-Driven Experience Optimization & Personalization
- Lead the evolution of CRO from traditional A/B testing to AI-enabled experimentation and real-time personalization, grounded in behavioral and transactional data
- Embed AI across the experimentation lifecycle, from data-driven insight generation to test design, to increase test velocity
- Drive measurable conversion impact by using AI to optimize testing strategy, execution, and performance analysis
Analytics, Insights & Reporting
- Own monthly analytics reporting for every client: build, QA, and deliver a monthly performance report covering traffic, conversion, revenue, channel mix, and test results, with prioritized recommendations.
- Own analytics implementation and data integrity: GA4 and Google Tag Manager configuration, Shopify Customer Events and pixels, consent mode, bot and spam filtering, and regular reconciliation of analytics data against Shopify orders.
- Own analytics implementation and data integrity: GA4 and Google Tag Manager configuration, Shopify Customer Events and pixels, consent mode, bot and spam filtering, and regular reconciliation of analytics data against Shopify orders.
- Executive dashboards: Build automated, granular performance dashboards in BI tools (Looker) that visualize conversion trends, test impact, and revenue attribution for client leadership
- Quantitative analysis: Own funnel analysis, cohort analysis, and segmentation to identify where and why conversion breaks down
- Statistical modeling: Apply statistical modeling and hypothesis testing to validate experiment results and forecast expected impact
- Financial and growth modeling: Lead ROI forecasting, revenue growth modeling, and CLV analysis to quantify the business case for recommendations
- Mixed-methods research: Combine quantitative data analysis with qualitative inputs, user testing, surveys, interviews, persona development, journey mapping, and competitive/heuristic audits to build the full picture
- Synthesize complex, multi-source data into clear, data-backed narratives and recommendations that let clients make informed decisions quickly
- Serve as final QA on all analytics and CRO deliverables before they reach clients, oversee CRO contractors and vendors, and maintain the central CRO task board in Asana.
Cross-Functional Collaboration
- Collaborate closely with UX, Design and Technical Delivery teams to ensure continuity from strategy through execution across:
- New site builds and migrations
- Redesigns and feature launches
- Ongoing site optimization and maintenance
- Contribute to internal best practices, frameworks, and thought leadership related to CRO, UX, and eCommerce strategy.
What You Bring
Required:
- Bachelor’s degree in Marketing, Business, Analytics, UX,, or a related field (Master’s degree a plus or equivalent professional experience)
- Proven experience leading CRO initiatives as a data-first practice, mentoring team members, guiding cross-functional teams, and owning client strategy from discovery through execution
- Advanced proficiency in eCommerce analytics, with the ability to translate raw data into clear insights and prioritized, revenue-ranked actions
- Hands-on experience with statistical modeling for web experiments, including hypothesis testing, sample size and significance calculations, and segmentation
- The ability to translate data into clear insights and prioritized actions.
- Hands-on experience with A/B testing and experimentation tools such as Intelligems, VWO, Optimizely, Shoplift, Visually, or similar
- Advanced, hands-on proficiency with Google Analytics (GA4), including custom reporting, funnel and segmentation analysis
- Experience building a prioritized, resourced testing roadmap grounded in quantitative impact estimates
- Shopify platform experience
- Experience partnering with UX, Design, and Development teams to bring insights and experiments to life.
- Experience conducting UX analysis, usability testing, and heuristics evaluations.
- Excellent communication and presentation skills — comfortable presenting data and statistical findings to both client stakeholders and internal teams
- Highly organized, detail-oriented, and able to manage multiple client engagements in a fast-paced environment
Preferred:
- Prior agency experience supporting multiple brands and workstreams
- Experience with Klaviyo or other email/retention platforms, and how retention data informs CRO
- Cross-channel media literacy (paid social/search) to speak to how traffic quality and acquisition data affect test reliability
- Working proficiency with BigQuery and SQL for independent, ad hoc data analysis
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