Director | Emergency Response

Position Summary
Who are we looking for:

Are you looking for a new and rewarding leadership challenge in healthcare? Interior Health has an exciting opportunity for Director, Emergency Response. The location for the role is flexible with the Interior Health region. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance may be provided, apply today to join our amazing organization who was once again named as BC Top Employer for 2026!

Some of the benefits of joining Interior Health:

• An attractive remuneration package
• Excellent career prospects
• Employee & Family Assistance Programs
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• Relocation Allowance may be provided

The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:

• Develops strategic responses to extraordinary events in collaboration with senior leadership across the organization. Implements response based on quality evidenced based clinical service delivery across all clinical programs within the care continuum to ensure sustainability of services during readiness and recovery.

• Leads strategic planning meetings with diverse teams including clinical operations and non-clinical partners, internally and externally, to identify and take action on responsive delivery systems and services that will ensure effective readiness and response throughout the organization.

• Develops a coordinated proactive operational framework for staffing and service delivery through collaborative partnerships that support patient and family centred care, patient safety and quality of care, evidenced based practices, sound risk management, process improvement and optimum utilization of organizational resources. Develops overarching strategic direction and funding proposals and presents to SET for approval.

• Provides direction on critical issues that must be addressed to achieve short-, medium-, and long-term objectives, strategies, plans, and programs to optimize service and meet Ministry of Health objectives as they relate to Emergency Response.

• Develops and effectively manages capital and operating budgets that complement strategic directions within existing fiscal constraints and coordinates proactive analysis of resource impacts including investment decisions. Creates clear, aligned understanding of resource needs.

• Directs the strategic implementation of an effective workforce plan in collaboration with key partners that ensures the ongoing availability of qualified competent staff within the context of operational demands and resource constraints.

• Innovates and contributes to discovery of best practices and recommendations regarding clinical Operations related to extraordinary events - seeking continual performance improvement in support of process transformation.

• Coordinates programs, services and projects that are designed, integrated, operated, measured, and reported on in terms of efficiency, effectiveness, and attainment of established goals and objectives related to pandemic response and recovery.

• Actively participates in and provides organizational leadership for Emergency Operations Centre and Incident Command structures.

• Leads, coaches, mentors, and develop multidisciplinary teams responsible for emergency preparedness, response, and recovery activities.

• Fosters a culture of collaboration, accountability, innovation, psychological safety, and continuous learning that supports employee engagement and high performance during routine operations and emergency events.

• Ensures clear performance objectives and indicators and processes, qualitative and quantitative metrics/reports are in place to assess the delivery of services within the designated clinical patient care service areas.

• Establishes and ensures the necessary administrative processes/systems for maintaining, evaluating, and reporting on the operations of the portfolio.

• Establishes systems and processes to evaluate performance of programs and services aligned with corporate direction.

• Ensures compliance with legislation, accreditation and safety standards to provide a healthy and safe environment for patients and staff. Lobbies government for changes in legislation if needed to support emergency response initiatives.

• Responds to patient care issues and public concerns in a supportive and goal oriented manner, facilitating communication to affect positive outcomes.

• Represents assigned clinical and operational areas on a variety of internal and external committees as required.

• Responsible for routine reporting of Interior Health’s progress in extraordinary events to the Ministry of Health and Interior Health Senior Leadership team.

• Represents Interior Health on Provincial Committees related to Health Emergency Response.

• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.

• Participates in a 24/7 on-call emergency response roster. Performs other related duties as assigned in support of organizational priorities and emergency management objectives

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualfications
Education, Training, and Experience
• Bachelor’s degree in a clinical health-related or emergency and disaster management, supplemented by a Master’s Degree in health, emergency and disaster management, business or related field.
• Ten years of clinical and leadership experience in large, complex, adaptive health organizations.
• Or an equivalent combination of education, training, and experience.

Skills and Abilities
• Knowledge of current and future healthcare issues.
• Demonstrated ability to lead people, manages change, develop strategy and execute on plans.
• Demonstrated ability to function effectively in a highly dynamic environment, building and sustaining effective relationships.
• Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.
• Ability to function effectively in a highly dynamic environment.
• Working knowledge of applicable regulations, legislation, and collective agreements.
• Proficiency in the use of personal computers and applicable software applications.
• Physical ability to carry out the duties of the position.