Posted 8 days ago
Director, Operations
@ Sofina Foods Inc
Calgary, Alberta
Overview
Sofina Foods Inc is hiring a Director, Operations to oversee primary chicken processing and drive continuous improvement across manufacturing, logistics, quality and customer service. The role leads managers and teams toward cost, safety, compliance, maintenance, quality and customer satisfaction targets. The posting describes a full-time position reporting to the VP, Operations, with no schedule or pay stated.
Responsibilities:
- Oversee primary chicken processing operations and plant performance
- Manage capacity, product yield, labour efficiency and overhead costs
- Ensure OHS and environmental compliance and lead root cause analysis
- Oversee QA programs, food safety and product quality
- Lead preventive maintenance, reliability and labour relations
Requirements summary:
- Post-secondary degree in a related field
- 10+ years plant or technical management experience
- Food processing industry experience preferred
- People leadership and development capability
- Continuous improvement program experience
- Strong communication and stakeholder influence skills
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Director |
| Department | Manufacturing & production |
| Experience | 10+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Plant or factory, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | Bachelor’s degree (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sofina Foods Inc
| Field | Value |
|---|---|
| Headquarters | Markham |
| Open jobs on Jobsy | 60 |
Reporting to the VP, Operations, the Director, Operations is responsible for overseeing primary chicken processing operations and driving continuous improvement across manufacturing, logistics, quality, and customer service functions to optimize plant performance. The Director provides strategic and operational leadership to ensure the achievement and exceedance of key performance indicators related to cost management, workplace safety, regulatory compliance, maintenance and engineering, environmental stewardship, product quality, and customer satisfaction.
A key focus of the role is building, developing, and inspiring high-performing teams. The Director provides leadership and direction to managers and employees across multiple functions, fostering a culture of accountability, engagement, collaboration, and continuous improvement. Through effective coaching, talent development, succession planning, and performance management, the Director empowers teams to achieve operational goals while supporting employee growth and organizational capability. The Director champions a people-first approach that promotes a safe, inclusive, and respectful workplace, ensuring employees are equipped, motivated, and aligned to deliver operational excellence and sustainable business results.
KEY ACCOUNTABILITIES
- Strategically manage capacity to meet production requirements and broader Sofina operations goals beyond specific plant location. Accountable for product yield, labour efficiency and overhead expenses.
- Foster a safe working environment, ensuring compliance to all OHS and environmental regulatory and corporate standards. Oversee in depth root cause analysis of any non-compliance, and implementation of corrective and preventative measures.
- Promote a culture of best-in-class preventative Maintenance programs, focusing on reliability improvement and capital reinvestment as required.
- Oversight of all QA programs and processes to ensure required food safety and product quality standards in accordance with all functional company standards and government regulations.
- In coordination with Human Resources, identify and develop the capability and skill set of direct reports to achieve business results. Manage performance and encourage development activities, providing feedback and guidance.
- Promote a collaborative employee and labour relations environment, building positive relationships with Union representatives.
QUALIFICATIONS
- Post Secondary Degree in a related field, and minimum of 10 years Plant or Technical Management experience; Food Processing industry preferred.
- Diverse Plant operations knowledge acquired through comprehensive related experience, with previous Plant leadership.
- Demonstrated people management and development capability and proven success in leading and inspiring teams to excel.
- Experience with development and deployment of Continuous Improvement principles and programs.
- Exceptional communication skills including experience engaging with DEI initiatives, with the ability to influence stakeholders at all levels of a matrix organization.
- Critical thinker with the ability to apply strategic practices, ensuring execution and delivering results while respecting corporate values.
- Strong business acumen coupled with an ability to translate business strategy into practical application.
- Collaborative/entrepreneurial leadership mindset with demonstrated ability to lead change and drive sustained business results.
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