Posted 14 days ago
Dispatcher
@ The Seaboard Transport Group
Dartmouth, Nova Scotia
SIGNALS
Overview
The Seaboard Transport Group is hiring a full-time Dispatcher in Dartmouth, NS, on a rotation of 10-hour day shifts. The role coordinates driver schedules, logs customer orders in TMW, dispatches loads and provides after-hours phone coverage. Health and dental benefits and an RRSP employer matching program are offered.
Responsibilities:
- Schedule driver and load assignments in TMW
- Dispatch shift plans and load details to drivers
- Answer driver and customer calls and direct inquiries
- Confirm deliveries and escalate delays
- Provide after-hours phone coverage
Requirements summary:
- Post-secondary education in business or logistics, or equivalent experience
- 2+ years in transportation or logistics
- Dispatch experience an asset
- Knowledge of ELD systems and TMW an advantage
- Strong communication and organization skills
- Proficiency with Microsoft Office
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-31
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Business, Logistics |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The Seaboard Transport Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 35 |
Job description
Description
Join a team that keeps things moving!
At Seaboard Transport, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for a Driver Coordinator who thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.
As the heartbeat of our operations, you’ll be the main point of contact for drivers—coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.
Location: Dartmouth, NS
Schedule: Rotation | Days | 10 hour shifts
Benefits: Health & Dental and RRSP Employer Matching Program
What You’ll Do
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Join a team that keeps things moving!
At Seaboard Transport, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for a Driver Coordinator who thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.
As the heartbeat of our operations, you’ll be the main point of contact for drivers—coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.
Location: Dartmouth, NS
Schedule: Rotation | Days | 10 hour shifts
Benefits: Health & Dental and RRSP Employer Matching Program
What You’ll Do
- Maintain and manage driver schedules, promptly communicating variances to General Manager.
- Receive, verify, and log customer orders and dips in the Transportation Management Software (TMW) system.
- Schedule loads prioritizing safety, customer service, and efficiency based on customer information logged in the TMW system.
- Communicate dispatch details to drivers, including shift plans, plot plans, TMW numbers, truck and trailer information.
- Answer incoming calls from drivers and customers, address general inquiries, and direct calls to the appropriate contact.
- Confirm delivery of loads to customer site, ensuring the TMW system is updated; escalate delays or changes to operations management team.
- Record and report all safety and service incidents to management.
- Provide coverage for after-hours calls while carrying the designated phone during shifts.
- Ensure accurate communication of critical information to drivers, such as load details, customer site addresses, reference numbers, weights, weather updates, optimal routes, etc.
- Continuously verify assigned loads with drivers, ensuring completion of previous day’s loads, coordination of current day’s assignments, and confirmation of scheduled loads for the following day.
- Monitor and manage driver vacation, personal, and reset times, escalating concerns as necessary to operations management team.
- Support drivers on how to properly scan paperwork and troubleshoot simple eLog (PeopleNet) issues.
- Verify driver pay accuracy by ensuring routing and accessorial pay details are timely entered into the TMW system.
- Collaborate with the Operations, Safety, Driver Care Centre and Shop team to provide support to team members as required.
- Serve as the primary point of contact for drivers within your assigned fleet for all issues or inquiries.
- Assist co-workers with dispatch boards to ensure overall team success across the division.
- Post-secondary education in business, logistics, or a related field (or equivalent experience).
- 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
- Knowledge of ELD systems and TMW software is an advantage.
- Excellent communication and organizational skills—you're the calm in the storm.
- Strong attention to detail with the ability to juggle multiple priorities.
- A team-player attitude and a passion for problem-solving.
- Proficiency with Microsoft Office and general computer systems.
- Be part of a collaborative, high-performing operations team.
- Take ownership of a role that directly impacts our drivers’ success and customer satisfaction.
- Enjoy a dynamic work environment where every night brings new challenges and wins.
- Competitive compensation and benefits package.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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