Posted 9 days ago
Engineering Manager, AI
@ Felix
Toronto, Ontario
Overview
Felix is hiring an Engineering Manager for its AI team to lead engineers building LLM-powered patient experiences in a regulated healthcare environment. The role owns the AI roadmap, evaluation practices, and production operations, working with Product, Clinical and Pharmacy. The role is full-time, remote across Canada with a Toronto office, and includes medical, dental and vision benefits and stock options.
Pay:
$190,000–$240,000 a year
Responsibilities:
- Lead and grow a team of AI engineers
- Define and build LLM system components and evaluation practices
- Own AI production operations and monitoring
- Partner with Clinical, Pharmacy and CX on human oversight
- Lead planning and ceremonies with Product
Requirements summary:
- 3+ years as an engineering leader or manager
- Hands-on experience shipping LLM or ML products
- Strong opinions on AI evaluation and quality measurement
- Experience with front-end and back-end technologies
- Experience in a regulated domain is a plus
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ashby
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Software development |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Generous parental leave, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Felix
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Feel good about you.
Full company description
Whether it’s sex, hair, skin, or just plain life, Felix is about giving people easier access to the lifestyle healthcare they need. But “easier access” doesn’t just mean more convenient. By introducing a new model of care, we’re on a mission to change behaviours, attitudes, and conventions around personal health.
- LinkedIn followers
- 15,144
- People associated on LinkedIn
- 289
- Reported office locations
- 488 Wellington Street W, Toronto, ON M5V 1E9, CA
- Other recorded names
- Felix
- Profile identifies a recruitment agency
- No
Whether it’s sex, hair, skin, or just plain life, Felix is about giving people easier access to the lifestyle healthcare they need. But “easier access” doesn’t just mean more convenient. By introducing a new model of care, we’re on a mission to change behaviours, attitudes, and conventions around personal health.
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 51-200 employees |
| Headquarters | Toronto, ON |
| Organization type | Privately Held |
| Year founded | 2019 |
| Open jobs on Jobsy | 38 |
| View page |
About Felix
Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.
Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne, longevity and more.
Website: https://www.felixforyou.ca/
The Role
Our AI team builds applied AI products at Felix – LLM-powered experiences for patients, and the systems behind them that let a small team serve a growing patient base. As an Engineering Manager on the AI team, you will lead a team shipping AI into a regulated healthcare environment, where accuracy, safety and auditability matter as much as speed. You'll be responsible for delivering on and helping define the AI roadmap, partnering closely with Product, CX, Clinical and Pharmacy to decide where AI creates real leverage.
You will
Lead and grow a team of engineers building AI-powered features and platform capabilities across the patient and operations experience
Define, build, and optimize the systems behind our AI products; evaluation, prompt and model management, retrieval, guardrails, and monitoring
Set the bar for how we measure AI quality, and build the evaluation practices that let us ship changes with confidence
Own the operational side of running AI in production: model upgrades, cost and latency tradeoffs, and the observability to catch degradation before patients do
Partner with Clinical, Pharmacy and CX teams to keep humans appropriately in the loop, and to make sure what we build holds up to clinical and regulatory scrutiny
Lead team ceremonies and planning alongside product
Brainstorm features and initiatives with product and designers, helping set and guide the AI roadmap
Take part in all engineering-related and business-related decisions, with the expectation that you'll grow as a leader and engineer
Mentor and be mentored by other engineers
You have
3+ years as an engineering leader or manager
Hands-on experience shipping LLM-based or ML-driven products to production, not just prototypes
Real opinions about evaluation: how to measure quality, and how to avoid shipping on vibes
Strong judgement on where AI is the right tool
Leadership skills in unblocking and leading development teams
Clear communication around technical concepts and ability to collaborate with Product
Familiarity with evaluation, observability and experimentation tooling
Experience with both front-end and back-end technologies
Nice to have: experience in a regulated domain such as healthcare, fintech or insurance
Benefits
Full medical, dental and vision benefits
Maternity/paternity policy
4 weeks vacation (3 weeks anytime + 1 week during the holidays)
Competitive compensation
Stock option grant
Remote first, work from anywhere in Canada
Incredible culture powered by a highly collaborative and high-performing team
Large impact at an early-stage technology company
Professional development opportunities, working closely with founders and the senior leadership team
Open vacancy: This posting is for existing vacancies at the company.
Location: Toronto, Remote (Canada). We have an office in Toronto, but are currently working remotely and open to candidates from anywhere in Canada.
Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing [email protected].
Recruitment Fraud Alert
Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.
Communication: We will only ever contact you from an official @felixforyou.ca email address.
Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).
Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.
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