Posted 3 months ago
Entry Level - Customer Service
@ Spade Recruiting
Surrey, British Columbia
Overview
Spade Recruiting is hiring an entry-level customer service representative for a full-time, remote role. The job helps clients understand their benefit options, explains programs and coverage in plain terms, and follows up over time. The posting offers training from the start, performance bonuses and incentive travel.
Responsibilities:
- Explain benefit options and programs to clients
- Answer client questions and guide them through the process
- Maintain communication through timely follow-ups
- Provide dependable, professional client service
Requirements summary:
- Confident and professional communicator
- Comfortable assisting different types of people
- Organized and attentive to details
- Self-motivated and able to work independently
- Reliable with appointments and follow-up
- Adaptable and willing to learn
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-08-18
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Flexible hours, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Spade Recruiting
| Field | Value |
|---|---|
| Open jobs on Jobsy | 33 |
Build a Career That Makes a Difference
Your career should be about more than simply earning an income. It should give you the opportunity to grow professionally, create flexibility in your life, and make a meaningful difference for others.
We’re looking for motivated, people-focused individuals who are ready to learn, develop new skills, and build a rewarding career in a supportive environment where effort and performance are recognized.
What You’ll Do
- Assist clients in understanding their available benefit options
- Listen to individual needs and provide clear, personalized guidance
- Explain programs and coverage in simple, easy-to-understand terms
- Answer questions and help clients navigate the process confidently
- Maintain communication through timely follow-ups and ongoing support
- Build strong relationships by providing dependable and professional service
Training & Career Development
- Training from the start to help you learn the role and client process
- Ongoing coaching and mentorship from experienced team members
- Professional development focused on communication, client service, and leadership
- Performance-based advancement for individuals ready to take on greater responsibilities
- Long-term growth opportunities for those who demonstrate consistency and leadership potential
What You Can Expect
- Meaningful work helping individuals and families better understand their benefits
- Remote work environment with greater scheduling flexibility
- Structured opportunities for advancement and professional development
- Performance recognition through bonuses, incentives, and travel opportunities
- Previous incentive destinations have included Dubai, Dublin, Ibiza, and Tulum
- Collaborative team environment focused on support, development, and shared success
Who We’re Looking For
You may be a great fit if you are:
- A confident and professional communicator
- Comfortable speaking with and assisting different types of people
- Organized and attentive to details
- Self-motivated and capable of working independently
- Reliable when it comes to appointments and follow-up
- Adaptable and willing to learn
- Goal-oriented and motivated by professional growth
- Comfortable contributing within a team environment
If you’re looking for an opportunity where you can help people, develop valuable skills, and create room for long-term career growth, we encourage you to apply.
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