Event Supervisor - Casual Part-Time

About the Calgary Stampede!

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The Food & Beverage Floor Supervisor plays a key role in ensuring smooth and efficient daily operations while delivering an exceptional guest experience. In this hands-on leadership role, you will support front-line staff throughout their shifts, provide guidance and coaching as needed, and conduct opening and closing procedures alongside cashiers and bartenders. The successful candidate will help foster a positive team environment, maintain operational standards, and contribute to the ongoing success of the Food & Beverage team.

This is an exciting opportunity for individuals who enjoy leading by example, thrive in a fast-paced environment, and are eager to grow their leadership and hospitality skills.

These are casual part-time positions requiring flexibility to work a variety of shifts, including evenings, weekends, and holidays.

We are hiring for multiple positions under this posting.

Responsibilities

Responsibilities include, but are not limited to -

• Provide exceptional customer service to all guests in a prompt and friendly manner.
• Responsible for inventory control, which includes opening and closing counts, spillage, returns etc.
• Make sure that all the bars are ready to go before the bartenders arrive.
• Be available to pitch in on a bar if help is required.
• Troubleshoot issues and concerns with POS systems.
• Prioritize the guest experience by assisting with any guest concerns, to make sure that every guest leaves our venues satisfied.
• Assist in resolving staffing issues through mediating conflict and problem solving.
• Make sure that the bars are clean and ready to close at the end of the shift.

Qualifications

The ideal candidate will have the following background:

• Must have at least 6 months of supervisory experience in food & beverage or retail.
• Proven record of leadership skills.
• Must be able to build relationships with various stakeholders.
• Ability to problem solve and think quickly on their feet.
• Must have exemplary attention to detail.
• ProServe required.

Benefits

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

To Apply

To apply, please submit your resume via the “Apply now” button on the top right.

All applicants are thanked in advance and only those selected for interviews will be contacted.