First seen by our source: 18 days ago
Events Captain
@ Langdon Hall Hotel & Spa
Cambridge, Ontario
Overview
Langdon Hall Hotel & Spa is hiring a full-time Events Captain to lead service sections at events, direct servers, and coach new team members. The role requires 2–3 years of event or banquet service experience, Smart Serve certification, and full-time availability including days, evenings, weekends and holidays. Wage is $18.95 per hour plus gratuities.
Pay:
$18.95 an hour
Responsibilities:
- Lead assigned sections and direct servers during events
- Serve as primary contact for timelines and menu details
- Coach Event Servers on service techniques and etiquette
- Oversee setup, service and breakdown of events
Requirements summary:
- 2–3 years of event or banquet service experience
- Strong knowledge of service techniques and banquet standards
- Excellent communication and organizational skills
- Ability to lead a team while remaining hands-on
- Smart Serve certification (required)
- Full-time availability including days, evenings, weekends and holidays
Tools & skills
Source and dates
Source type not verified · pushoperations
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-10-19
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | Smart Serve |
| Perks mentioned | Transit support, Free or discounted meals, Paid training, Uniform provided |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Langdon Hall Hotel & Spa
| Field | Value |
|---|---|
| Open jobs on Jobsy | 16 |
Be Part of Something Uncommon
At Langdon Hall, we believe in creating more than just memorable experiences — we create a sense of place. As a proud member of Relais & Châteaux, we offer our guests and team members a haven of warmth, authenticity, and refined comfort in the heart of Ontario’s countryside.
Built on heritage and rooted in hospitality, Langdon Hall is not just a hotel — it’s a community. Unlike corporate brands, we are privately owned, values-driven, and proudly Canadian. Our culture is built on relationships: with our guests, with our land, and with one another.
If you're seeking more than just a job — if you want to belong to a team where your contribution matters — we’d love to meet you.
About the Role
We are currently hiring for a full-time Events Captain position. In this role, you will be responsible for:
- Leading assigned sections during events by directing servers, communicating timelines and menu details, and serving as the primary point of contact to ensure seamless, standards-aligned service
- Delivering polished, attentive hospitality by anticipating guest needs, responding promptly to requests, and consistently monitoring service quality and presentation throughout each event
- Coaching and guiding Event Servers and new team members on service techniques, etiquette, and professionalism, while sharing performance feedback with leadership to support ongoing team development
- Overseeing setup, service, and breakdown by coordinating floor plans, maintaining stocked service stations, supporting efficient room turnovers, and ensuring all equipment is properly stored
You’ll be part of a passionate, dedicated team that takes pride in what we do and in where we do it.
What Makes You a Great Fit
We’re looking for someone who:
- Has 2–3 years of event or banquet service experience, with demonstrated leadership potential
- Has strong knowledge of service techniques, sequencing, and banquet standards
- Has excellent communication and organizational skills
- Has the ability to lead a team while remaining hands-on in service delivery
- Has Smart Serve certification (required)
- Has Full-time availability, including days, evenings, weekends, and holidays.
Relevant experience is always an asset — but we also believe in training for skill and hiring for heart.
Why Langdon Hall?
Working with us means becoming part of a legacy of excellence and a future of possibility. We offer:
- A supportive and respectful workplace culture
- Competitive compensation and gratuities
- Complimentary meals while on shift
- Uniforms and free parking
- Team appreciation events
- Opportunities for internal growth and cross-training
Pay & Schedule
- Wage: $18.95 per hour + Gratuities
- Schedule: Full-time availability required, including days, evenings, weekends, and holidays.
- Start Date: TBD
Posting Type
Open Position
How to Apply
We welcome all applicants with enthusiasm and appreciation. If you believe this is the right role for you, please apply by responding to this posting. We thank all applicants for their interest — only those selected for an interview will be contacted. Langdon Hall does not use AI in the review or selection of candidates.
If you require accommodation during the recruitment process, please let us know. Langdon Hall is committed to providing inclusive and barrier-free recruitment and selection processes.
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