Posted 26 days ago
Field Service Representative - Ontario
@ Hitachi Global
Cambridge, Ontario
Overview
Hitachi Global is hiring a Field Service Representative for on-site service of power transformers and high-voltage equipment in Ontario. The work covers troubleshooting, repair, installation, testing and commissioning, plus technical reports and mentoring. Full-time, with a salary range of $75,000 to $100,000 per year.
Responsibilities:
- Troubleshoot, repair, install and test power equipment on site
- Maintain and test power transformers, including bushing replacement and leak repairs
- Operate transformer oil processing rigs
- Prepare technical reports and customer documentation
- Mentor field service staff and support training
Requirements summary:
- Trade, college or university education in a technical field
- Minimum 5 years of electrical field service or substation/transformer experience
- Strong knowledge of power transformers; HV knowledge an asset
- Ability to troubleshoot independently
- Excellent communication and customer relationship skills
- Valid Canadian driver's licence and passport
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · paradox
- Employer posting date
- 2026-10-12
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: moderate · ground: frequent |
| Work setting | Plant or factory, Client sites, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Education | Trade certificate (required), College diploma (required), Bachelor’s degree (required) |
| Fields of study | electrical, mechanical |
| Perks mentioned | Retirement plan, Tuition support, Visa sponsorship, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hitachi Global
| Field | Value |
|---|---|
| Open jobs on Jobsy | 135 |
The Opportunity
Join our team as a Field Service Representative and play a key role in delivering exceptional service to our customers. You will execute service work on-site, ensuring compliance with Hitachi Energy’s safety standards and project requirements. This role offers the chance to work on advanced power products, build strong customer relationships, and develop technical expertise in transformers and high-voltage equipment. If you thrive in dynamic environments and enjoy solving complex challenges, this is your opportunity to grow with us.
How You’ll Make an Impact
Perform troubleshooting, repair, installation, testing, commissioning, and start-up of power equipment.
Execute transformer installation and maintenance activities, including bushing replacement and leak repairs.
Conduct electrical testing of transformers (power factor, ratio, resistance, insulation resistance, SFRA).
Operate and maintain transformer oil processing rigs.
Prepare technical reports and customer documentation after site work.
Collaborate with sales, marketing, and engineering teams to provide field service expertise.
Mentor other field service employees and support technical training initiatives.
Ensure all site work meets safety requirements and compliance standards.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Trade education, college diploma, or university degree in a technical field (electrical, mechanical, etc.).
Minimum 5 years of electrical field service experience or relevant substation/transformer experience.
Strong knowledge of power transformers and power system equipment; HV knowledge is an asset.
Proven ability to troubleshoot and resolve technical problems independently.
Excellent communication and customer relationship skills.
Valid Canadian driver’s license and acceptable driving record; valid passport for international travel.
Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
In compliance with Ontario’s Pay Transparency requirements, the expected compensation for this role is:
Salary Range: $75,000– $100,000
More About Us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
Health Care: Medical, dental, vision coverage.
Financial Wellbeing: Employer-sponsored pension program with generous company match, life and disability insurance.
Family Care: 24/7 employee and family assistance program, comprehensive group insurance, telemedicine service.
Work-Life: Enhanced leave programs, fitness and wellness initiatives.
Employee Engagement and Development: Employee Resource Groups, tuition reimbursement, on-demand learning platforms.
Only selected candidates will be contacted.
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