Field Service Warehouse & Assembly Technician

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a Better Way, Always Consider the Impact, and Create Together.

Toshiba International Corporation (TIC) is a Toshiba Americas Group (TAG) company and a wholly owned subsidiary of Toshiba Corporation. Comprised of four in-house divisions, TIC is a global leader in motors and drives, power electronics, transmission and distribution systems, and other social infrastructure systems. TIC is committed to providing the utmost in quality products and services while upholding Toshiba’s worldwide commitment to innovative technology, superior quality, and unmatched reliability.

Many of our products are designed, built, and tested at our 1,000,000-square-foot, state-of-the-art manufacturing facility in Houston, Texas. TIC has developed a fully integrated manufacturing process spanning research and development, design, engineering, production and manufacturing, through aftermarket service, sales, and marketing. TIC also maintains a Canadian operation in Edmonton, Alberta, including a local Field Service office supporting our Motors & Drives business. For candidates joining our Edmonton team, this provides the opportunity to build their careers with Toshiba while working from an established Canadian location connected to TIC’s broader Field Service organization.

Toshiba differentiates itself through its commitment to quality and reliability. We build products to perform in demanding conditions. From raw materials to finished products, we emphasize exacting quality, engineering excellence, and rigorous testing to meet domestic and international performance standards.

Job Summary:
The Field Service Warehouse & Assembly Technician supports operational readiness and execution of Field Service activities by performing warehouse logistics, parts handling, and equipment assembly functions. This role ensures timely material availability, accurate inventory control, and quality assembly of components supporting repair shop and field operations. Success is measured through on-time order fulfillment, assembly quality, inventory accuracy, and support of field service project timelines. This position partners closely with Field Service, Supply Chain, and Repair Shop teams. Essential Duties & Responsibilities: Warehouse Operations & Inventory Management

• Receive, inspect, and process incoming materials, parts, and equipment
• Perform inventory transactions in Oracle EBS, including receipts, issues, and material movements
• Maintain accurate, real-time inventory using barcode scanning and system tools
• Monitor stock levels and active bins; generate replenishment requests to prevent shortages
• Conduct cycle counts, physical inventory checks, and reconciliation activities
• Receive and process return-to-stock (RTS) materials from field service operations, ensuring proper inspection, sorting, and system reintegration

Packing, Shipping & Logistics

• Execute standardized packing of serviced units and components using approved specifications\
• Ensure all outgoing materials are properly secured, labeled, and compliant with internal and customer requirements
• Maintain consistency in packaging quality to prevent damage or loss
• Coordinate shipment of parts, tools, and equipment to field sites and customers
• Stage materials and kits to support uninterrupted production and field service operations

Assembly / Repair Shop Support:

• Assemble mechanical and electrical components following work instructions and technical drawings
• Assist with teardown, inspection, cleaning, and reassembly of serviced equipment
• Support repair of Low Voltage (LV) products, motor starters, and basic Medium Voltage (MV) components
• Perform basic testing and quality checks on assembled units
• Maintain accurate labor tracking and job updates within shop systems (e.g., Salesforce)
• Read technician reports to understand scope of work prior to starting tasks

Field Service Support:

• Pick, stage, and deliver parts to active repair and testing bays
• Support technicians by ensuring timely availability of materials, minimizing downtime
• Prepare kits, tooling, and materials for field service jobs and outages
• Coordinate priorities with service teams to meet urgent operational needs
• Escalate part shortages, discrepancies, or technical questions proactively

Safety & Continuous Improvement:

• Follow all Toshiba safety, ESD, and maintenance protocols
• Maintain clean, organized workspaces using “clean-as-you-go” practices
• Ensure workstations are properly set up to prevent errors and inefficiencies
• Identify and support continuous improvement opportunities in warehouse and shop operations

Minimum Skills, Experience and Education Required:

• 2–5 years of experience in warehouse operations, assembly, manufacturing, or field service support
• Experience in industrial, mechanical, or power generation environments preferred
• Inventory management and transactional systems experience (Oracle EBS preferred)
• Mechanical aptitude with ability to read basic electrical/mechanical diagrams
• Experience with ERP/WMS systems and barcode scanning tools
• Strong attention to detail and data accuracy
• Ability to prioritize and work independently in a fast-paced environment
• Basic computer skills (Excel, data entry, job tracking systems)
• High school diploma or equivalent required
• Technical or vocational training (mechanical, electrical, or industrial) preferred

Preferred Qualifications:

• Forklift certification or ability to obtain
• Experience supporting field service or repair shop operations
• Familiarity with industrial equipment (motors, generators, turbines, or similar)

Core Competencies:

• Accountability & Reliability
• Team Collaboration
• Problem Solving
• Operational Excellence
• Safety Mindset

Physical Requirements:

• Frequently lift up to 50 lbs
• Stand, walk, and perform manual tasks for extended periods
• Operate material handling equipment (forklift, pallet jack)
• Work in warehouse and shop environments