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Transit Revenue Contract Coordinator

@ City Of Edmonton

Edmonton, Alberta

$38.01–$47.56/hr5+ years experience
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Overview

The City of Edmonton is hiring a Transit Revenue Contract Coordinator to manage multi-year revenue and operational vendor contracts, including the Arc smart fare system, U-Pass, advertising and parking agreements. The role covers vendor compliance, contract negotiations and amendments, and performance reporting. The position is permanent full-time at 33.75 hours per week, with a salary range of $66,967.64 to $83,792.35 annually and occasional work outside regular hours.

Pay:

$38.01–$47.56 an hour

Responsibilities:

  • Gérer les contrats de revenus et les ententes opérationnelles pluriannuels
  • Surveiller la conformité des fournisseurs aux niveaux de service
  • Diriger les négociations et les modifications de contrats avec les conseillers juridiques
  • Mener les négociations du programme U-Pass avec les établissements et municipalités
  • Analyser les données de performance et produire des rapports stratégiques

Requirements summary:

  • Baccalauréat ou diplôme en gestion, administration des affaires ou domaine connexe
  • Minimum de cinq ans d'expérience en gestion et négociation de contrats
  • Certification SCMP (atout)
  • Expérience avec des systèmes de perception automatisée des tarifs (atout)

Tools & skills

Source and dates

Employer career site / ATS feed · phenom

Employer posting date
2026-11-07
First seen by our source
2026-11-09
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience5+ years
Hours per week33.75
Scheduleday
Travelair: none · ground: minimal
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationBachelor’s degree (preferred), College diploma (preferred)
Fields of studyManagement, Business Administration

Summary and details written by AI from the posting; the employer’s posting is the authority.

City Of Edmonton

FieldValue
Open jobs on Jobsy51
Job description

Are you a strategic contract professional driven to ensure public transportation operates smoothly and sustainably? Edmonton Transit Service (ETS) is looking for a dedicated Transit Revenue Contract Coordinator to oversee key revenue-generating and operational vendor agreements. In this role, you will manage major multi-year service contracts—including the regional Arc smart fare system, advertising, and parking revenue programs—ensuring vendors meet high standards for safety, reliability, and service levels. Working closely with regional municipal partners, external vendors, and internal teams, you will navigate contract negotiations, change management, and risk mitigation strategies. You will also play a key role in evaluating long-term contracted service models and leading regional initiatives like the U-Pass program. If you excel at building collaborative partnerships, driving financial compliance, and optimizing system performance, we encourage you to apply!

What will you do?

  • Manage all operational aspects of multi-year revenue contracts, including the regional Smart Fare (Arc) system operating contract, the regional operating agreement, and UPASS, advertising and parking agreements
  • Oversee vendor compliance with contracted service levels, proactively identifying and mitigating risks to safeguard organizational obligations
  • Lead contract negotiations, change management mechanisms, and amendments in close collaboration with legal advisors
  • Facilitate and lead regional U-Pass contract negotiations with post-secondary institutions and partner municipalities, including complex financial analysis
  • Collaborate with vendors on system software enhancements, maintenance schedules, and feature design implementations on behalf of the region
  • Investigate and resolve contractor-related operational incidents, service deficiencies, and public inquiries in coordination with client service teams
  • Utilize data from systems like SAP Ariba, SAP ECC, and Quicksight reporting tools to track performance, conduct financial audits, and deliver strategic reports to leadership
  • Build and maintain positive collaborative partnerships with transit system leaders, external suppliers, and regional municipal partners
Qualifications

  • Bachelor's degree or Diploma in Management, Business Administration, or a related field
  • Minimum of five (5) years of progressively responsible and diverse contract management and contract negotiation experience, preferably with revenue generating contracts

Assets:

  • Supply Chain Management Professional (SCMP) certification
  • Experience working with complex automated fare collection systems or regional transit governance structures

Skills required for success:

  • Strong strategic planning, organizational, analytical, relationship management, and negotiation skills
  • Excellent problem-solving abilities with the capacity to exercise a high degree of independent judgment
  • Outstanding listening, facilitation, presentation, and written communication capabilities across diverse audiences
  • Ability to interpret complex technical contract terms, administrative policies, and legal frameworks
  • Contract negotiation skills
  • Demonstrated adaptability to rapidly changing operational demands while maintaining high professionalism
  • Alignment to our Cultural Commitments and Leadership Competencies ()
  • Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

  • Ability to occasionally support operational activities outside of regular business hours to address urgent system performance issues or outages

Work Environment:

  • Occasional travel or site visits across the region to collaborate with municipal partners and vendors

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits

Up to 1 permanent full time position

Hours of Work: 33.75 hours per week

Salary Range: $38.012 - $47.562 (Hourly); $66,967.640 - $83,792.350 (Annually)

Recruitment Consultant: AG/SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation

Classification Title: Buyer
Posting Date: Nov 08, 2026
Closing Date: Oct 1, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: City Operations
Work Location(s): 15th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4

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