Posted 2 months ago
Food & Beverage Supervisor
@ Eldorado Resort
Kelowna, British Columbia
Overview
Eldorado Resort is hiring a full-time Food & Beverage Supervisor to run day-to-day restaurant operations, including staff training, light administration and active floor management during service. The role requires at least 2 years of supervisory experience in a high-volume hospitality setting, with flexible evening, weekend and holiday hours. The starting hourly wage is $21.85.
Pay:
$21.85 an hour
Responsibilities:
- Monitor service standards and guest experience
- Coach and support restaurant staff daily
- Run pre-service stand-ups and communicate promotions
- Handle guest complaints and resolve conflicts
- Track sales, invoicing and inventory
Requirements summary:
- Minimum 2 years supervisory hospitality experience
- Valid Serving It Right certification
- Superior verbal and written communication
- Proficiency in Microsoft Office
- Flexible hours including evenings, weekends and holidays
- Business or Hospitality diploma an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-09-21
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | Serving It Right |
| Education | College diploma (preferred) |
| Fields of study | Business, Hospitality |
| Perks mentioned | Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Eldorado Resort
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Eldorado Resort is located Kelowna, British Columbia in the Okanagan Valley – Canada’s award-winning wine region. Eldorado Resort is Kelowna’s #1 luxury waterfront property and marina. This lakeside resort offers the legacy and charm of Hotel Eldorado opened in 1926 featuring 53 rooms and the Mediterranean ambiance of the adjacent Manteo featuring 102 rooms, both connected by a picturesque boardwalk on the lake. Eldorado Resort marries Europe’s glamourous past with the magical and memorable hospitality of today - from elegant Lakeside Dining, to the award-winning Eldorado Lounge and Whiskey Room, to magnificent sun-drenched Boardwalk Dining and Maestro's Mediterranean Restaurant with mesmerizing unparalleled panoramic Okanagan Lake and mountain views. Eldorado Resort is your perfect destination getaway – Where Every Minute Is An Experience.
- LinkedIn followers
- 7,597
- People associated on LinkedIn
- 85
- Reported office locations
- 500 Cook Rd, On The Lake, Kelowna, British Columbia V1W 3G9, CA
- 3762 Lakeshore Rd, Kelowna, British Columbia V1W 3K3, CA
- Business categories
- Resorts
- Leisure
- Hospitality
- Marine Transportation
- Hotel
- Travel Accommodations
- Wellness
- Food and Beverage
- Event Management
- Other recorded names
- Eldorado Resort
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Eldorado Resort is located Kelowna, British Columbia in the Okanagan Valley – Canada’s award-winning wine region. Eldorado Resort is Kelowna’s #1 luxury waterfront property and marina. This lakeside resort offers the legacy and charm of Hotel Eldorado opened in 1926 featuring 53 rooms and the Mediterranean ambiance of the adjacent Manteo featuring 102 rooms, both connected by a picturesque boardwalk on the lake…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 201-500 employees |
| Headquarters | Kelowna, British Columbia |
| Organization type | Privately Held |
| Open jobs on Jobsy | 10 |
| View page |
Position Summary
The Food & Beverage Supervisor is accountable for the day-to-day operations of the restaurant including staff training, light administration, and active floor management throughout service.
What will you be doing?
You will be responsible for performing the following tasks to the highest standard:
- Regularly monitor and ensure service standards are being met
- Build and maintain strong relationships with guests, team members, and management
- Create a culture that revolves around exceptional guest experience and enjoyment of high-quality food and beverages
- Support staff day to day, building positive moral while providing coaching and feedback
- Supports leadership by ensuring standard operating procedures are followed, and communicate any performance management to the Restaurant Manager
- Demonstrate high personal integrity, business ethics, and takes every opportunity to promote Eldorado Resort, restaurants, events, and activities
- Communicates the vision and promotions to all team members during daily stand-ups prior to each service
- Provide general administrative support for the restaurant
- Use conflict resolution and problem-solving skills when dealing with guest complaints
- Assist with the tracking of sales, invoicing, and managing inventory
- Strive for maximum efficiency and continual improvement of staff productivity, and revenue maximization through reservation management
- Additional duties as assigned or required
To successfully fill this role, you should demonstrate the following:
- Minimum 2 years of supervisory experience in a high volume, fast-paced hospitality environment
- Post-secondary diploma/degree in Business or Hospitality an asset
- Experience with Squirrel and OpenTable considered an asset
- WSET Intermediate Wine Certificate or comparable considered an asset
- Must possess superior verbal and written communication skills
- Demonstrates extreme organization in a fast-paced environment while acting as a team player
- Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work
- Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
- Valid Serving It Right certification
- Ability to work flexible hours including evenings, weekends, and holidays
- Temporary shared staff accommodation options available
- Extended health and dental benefits
- Employee discounts on accommodations, dining and more
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development
Don't miss this exciting opportunity to join our Eldorado Resort family!
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