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Posted 12 days ago

Food Service Supervisor

@ Tim Hortons | Company #503885

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Grande Prairie, Alberta

Full-time
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Overview

Tim Hortons is hiring a Food Service Supervisor for a full-time role leading a team to deliver dine-in, drive-thru, takeout and delivery guest experiences. The role requires leadership, customer service and guiding staff on food standards and company policy. Tim Hortons states it will pay a premium to applicants with previous Tim Hortons experience and will support applicants seeking permanent residency.

Responsibilities:

  • Lead a team to meet service standards
  • Deliver dine-in, drive-thru, takeout and delivery experiences
  • Guide subordinates on food standards and company policies
  • Handle guest complaints
  • Achieve regular shift objectives

Requirements summary:

  • Great customer service
  • Leadership ability and willingness to lead a team
  • Can-do attitude with urgency and ownership
  • Works well within a team
  • Previous Tim Hortons experience preferred (premium paid)

Tools & skills

Food service operationsLeadership
Source and dates

Source type not verified · higherme

Employer posting date
2026-10-27
First seen by our source
2026-10-13
Source record updated
2026-10-29

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentFood & beverage
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingRestaurant or kitchen, Store
PositionSitting and standing
Physical demandsphysical moderate · computer low
Perks mentionedPerformance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Tim Hortons | Company #503885

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FieldValue
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Job description

This is an opportunity to work for one of the largest national chains recognized the world over. With a brand that embodies Canadian values and attitudes through and through. This position will be responsible for leading a larger team to accomplish our second to none service standard and delivering great dine in, drive thru, take out, and delivery guest experiences.

We are willing to support for individuals looking to secure thier PR

What do you get from us?

- Competitive wages

- Training and experience

- Optional Benefits

- Great Team Environment

- Team based performance incentives

- Scholarship Opportunities

- Team Events and Celebrations

What do we expect from you?

- Great customer service

- Leadership ability and willing ness to lead a team

- Achieve Regular Shift Objectives

- Guide Subordinates as to Food Standard/ Company Policies

- Handle Guest Complaints

- Willing and “Can-Do” attitude

- Ability to showcase urgency and ownership

- Works well within a Team

Do you have previous Tim Horton’s Experience? If so, we will pay a premium to trained applicants.

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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