FriesenPress Sales Manager

Inside Sales Manager

FriesenPress is the only 100% employee-owned publishing services provider in the world — and we’re growing!

We are currently looking for an Inside Sales Manager to join our remote workforce and lead a team of up to 10 employee owners.

As Canada’s largest publishing service provider, FriesenPress helps authors realize their dream of publishing a book. Our suite of products includes various publishing packages containing a wide range of professional services. From editing, book layout and design, channel distribution, and marketing support, we help writers self-publish and succeed.

The Sales Manager is responsible for meeting key sales targets through the leadership of an established team of Publishing Consultants (inside sales reps) with a focus on both Canadian and US markets. This role is responsible for developing and successfully deploying sales initiatives, revenue growth and client retention strategies with a particular focus on growth through non-google Ads sources and scaling our existing speaking events with writing groups, publishing conferences, and author events strategies. This is a mixed leadership role where your time will be split between personally driving business development initiatives (B2B via securing speaking engagements and lead generation activities) and supporting a team of consultants.

This role partners closely with the Marketing team and Senior Director of Growth to support the implementation of sales and marketing initiatives, ensuring they are deployed in a way that allows the sales team to fully support, capitalize or execute on them, thus ensuring the optimal success of one another’s efforts.

This role requires a previous track record of scaling revenue, identifying and implementing lead generation strategies, and a demonstrated ability to hit and exceed team and personal targets.

If this sounds like the ideal position for you, we want to talk to you!

Duties & Responsibilities

● Identify and execute non-paid advertising lead generation strategies to build a pipeline within a high-value, long-sales-cycle market.
● Drive scalable growth in sales through securing additional non-paid advertising channels (e.g., speaking events, writing groups, publishing conferences, and our referral program).
● Empower and direct the sales team to succeed with outbound prospecting strategies.
● Ensure the team consistently delivers outstanding customer service, supporting high customer satisfaction metrics, retention, and growth of each relationship.
● Successfully implement and execute on the FriesenPress’ strategic plan for the Sales team.
● Build and retain an effective sales team with a strong positive culture by leading, coaching, and motivating the team to achieve revenue, profitability, and individual sales targets.
● Manage the administrative aspects of the team including: hiring, performance management, regular touch base meetings, payroll, attendance, and scheduling.

Required Qualifications

● University degree in an associated field.
● Minimum of 4+ years sales experience, with at least 2+ years of leadership and coaching experience with proven outcomes.
● A demonstrated track record of scaling revenue, developing and implementing lead generation strategies, and exceeding sales targets.
● Strong ability to manage multiple competing priorities and ensure deadlines are met.
● Exceptional presentation and writing skills and an ability to convey a message that is clear, concise and relevant, linking business issues, financial results and strategy.
● Highly proficient with business software including CRM, Google suite, Gemini, Excel, Word, PowerPoint etc.

Preferred Qualifications

● Demonstrated experience with Zoho CRM.
● Prior book publishing knowledge is an asset, but not required
● Experience leading remote employees.

About FriesenPress

Our team of employee-owners is a dynamic, diverse, and fun-loving group, united by our passions for beautiful books, wonderful writing, and fantastic stories.

Since our founding in 2009, FriesenPress has helped over 12,000 authors realize their dream of publishing a book. As a publishing services provider, our mission is to embrace each book as our own and empower our authors to share their best stories with the world. Our shared culture and ownership values form the foundation of our approach to our customers, employees, and the community at large.

FriesenPress is a fully remote Canadian company and part of the Friesens Corporation. Based in Manitoba, Friesens is an award-winning printer that has been in business since 1907 and prints approximately 25 million books every year, including large print runs for the likes of Penguin Random House, Simon & Schuster, Scholastic, and many more. Friesens has been recognized with numerous prestigious international awards for book quality and management leadership—including Canada’s Top 50 Best Managed Companies.

At FriesenPress, we look for individuals who constantly raise their personal bar and seek to achieve outstanding results. We want to hire people who are eager to learn, but also people we can learn from — people who will increase the overall effectiveness of our organization and enrich the lives of the authors we’re lucky enough to call our customers. We value collaborative leaders who embrace constant learning, solicit feedback, and are passionate about supporting a diverse array of personalities. If you feel that your personal and professional values align with ours, we invite you to join the FriesenPress family!

Compensation & Application Process

We offer an attractive compensation package, including:

● 100% remote work-from-home position with flexible hours
● Group RRSP plan with employer-matched contributions
● Employee ownership with generous dividend payments
● Comprehensive extended medical and dental benefits
● Paid time off to volunteer in the community

Applications will only be accepted that:

● Are submitted no later than October 31, 2026
● Include your resume and complete the required screening questions.

Applications will be accepted until October 31st; however, if necessary we will re-open this opportunity until a match is found. We appreciate all applications, but due to high demand only those shortlisted for interviews will be contacted. No phone calls, please.

Pay: $70,552.00 Base + Commission (On-Target Earnings/OTE: $90,000+)

Benefits:

● Dental care
● Employee assistance program
● Extended health care
● Life insurance
● Paid time off
● RRSP match
● Vision care
● Minimal travel requirements
● Work Location: Remote