Front Desk Administrator

Join a supportive team, make a real difference in people's lives, and be part of a workplace where you'll love coming to work each day.

Omega Health + Fitness Beaches is looking for a qualified receptionist to join the team at our busy medical clinic and personal training facility.

You will be the first point of contact for our business, greeting clients both in person and on the phone to assist them with appointment scheduling, payment processing, and health and fitness related inquiries. You will work closely with other members of the team to ensure a positive client experience.

You will be responsible for daily operational tasks including opening and closing duties and assisting clinicians and personal trainers with customer service. You should demonstrate excellent organizational skills, be confident to take initiative when required, and exude a positive attitude. Ability to multitask in a busy setting and a genuine desire to help people are essential.

Please email us your resume and cover letter at [email protected]

We look forward to hearing from you!

Company Description Omega Health and Fitness is an integrative health and wellness clinic offering physiotherapy, chiropractic care, kinesiology and personal training in East Toronto. The clinic focuses on comprehensive, client-centered care that supports injury recovery, performance improvement, and long-term wellness. Team members collaborate across disciplines to provide coordinated treatment plans tailored to each client’s needs. Joining Omega Health and Fitness means working in a community-focused environment that values professionalism, empathy, and high-quality services.

Role Description The Front Desk Administrator is an on-site role based in Toronto, ON. This position is responsible for greeting clients, answering phone calls and emails, booking and confirming appointments, and managing client check-in and check-out processes. The role includes maintaining accurate client records, processing payments, handling insurance or billing inquiries, and coordinating schedules for practitioners. The Front Desk Administrator also supports day-to-day clinic operations by managing incoming and outgoing faxes, calls and emails, organizing files, and ensuring the reception area remains clean, welcoming, and well-organized. Collaboration with clinical staff and proactive communication with clients are essential to ensure a smooth and positive experience.

Qualifications

• Strong receptionist skills, including greeting clients, managing phone calls, and handling appointment scheduling.
• Demonstrated customer service experience, with the ability to provide professional, empathetic, and efficient support to a diverse client base.
• Effective communication skills, including clear verbal and written communication.
• Proficiency in administrative assistance tasks, such as data entry, record keeping, document handling, and basic office software.
• Ability to manage fax and other office equipment, including scanning, printing, and organizing correspondence.
• Strong organizational and time-management skills, with attention to detail and accuracy.
• Prior experience in a clinic, wellness, or healthcare environment is an asset.
• Prior experience using the booking software Jane, and Google Office Suite is an asset.
• Prior experience dealing with motor vehicle accident (MVA) claims is an asset.
• Availability for part-time on-site work in Toronto, ON; reliability and punctuality are essential.

Compensation commensurate with experience.