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Front Desk Clerk - Full Time

@ Bella Vista Inn

Humboldt, Saskatchewan

Full-time
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Overview

Bella Vista Inn is hiring a full-time Front Desk Clerk to be the first point of contact for guests, handling check-in and check-out, reservations and payments. The work includes guest inquiries, phone answering and coordination with housekeeping and maintenance. Prior customer service or hospitality experience is preferred.

Responsibilities:

  • Greet guests and handle check-in and check-out
  • Manage reservations, changes and cancellations
  • Answer guest questions and resolve complaints
  • Process payments and keep transaction records
  • Coordinate with housekeeping and maintenance

Requirements summary:

  • Customer service or hospitality experience preferred
  • Familiarity with hotel front desk operations is a plus
  • Strong communication and phone etiquette skills
  • Works well under pressure in a fast-paced setting

Tools & skills

Source and dates

Job-board feed · saskjobs

Employer posting date
2026-11-08
First seen by our source
2026-11-09
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
PositionMostly standing
Physical demandsphysical low · computer moderate

Summary and details written by AI from the posting; the employer’s posting is the authority.

Bella Vista Inn

FieldValue
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Job description

Description

We are seeking a dedicated and friendly full-time Hotel Front Desk Clerk to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and a passion for delivering outstanding guest experiences in a hotel environment.

Duties

Greet guests warmly upon arrival and assist with the check-in process.
Manage reservations, including modifications and cancellations, using hotel management software.
Provide information about hotel amenities, local attractions, and services available to guests.
Handle guest inquiries and resolve any issues or complaints promptly and professionally.
Process payments and maintain accurate records of transactions.
Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
Maintain the front desk area in a clean and organized manner.
Answer phone calls using proper phone etiquette, assisting callers with inquiries or directing them to the appropriate department.
Support other hotel departments as needed to enhance overall guest experience.
Experience

Previous experience in customer service or hospitality is preferred.
Familiarity with front desk operations in a hotel setting is a plus.
Strong communication skills with an emphasis on phone systems and etiquette.
Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
Join our team as a Hotel Front Desk Clerk and contribute to creating memorable experiences for our guests!

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