Posted 2 hours ago
Front Desk -Customer Service
@ Gold's Gym - British Columbia
Langley, British Columbia
Pay:
$18.25 an hour
Responsibilities:
- Schedule: 3–4 days per week (16-24+ hours)
- Shifts: Must be available Monday 10am-2pm
- Tuesday 10am-2pm*
- Wednesday 5:15pm-11:15pm
- Thursday 10am-2pm
- Greet and check in members and guests in accordance with established procedures.
Requirements summary:
- If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.
- Shifts: Must be available
- Previous customer service experience (required)
- Experience with cash handling and POS systems
- Ability to work both independently and as part of a team
- Reliable transportation or ability to commute easily
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Gold's Gym - British Columbia
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We strive to lead the fitness industry by changing the lives of our members through the ultimate fitness experience.
Full company description
At Golds Gym BC we strive to lead the fitness industry by changing the lives of our members through the ultimate fitness experience. We transform experience into value for our members through our professional services, state of the art equipment, and core values, so our members may live a healthy, productive and dynamic life.
- LinkedIn followers
- 320
- People associated on LinkedIn
- 19
- Reported office locations
- 709 W Broadway, Vancouver, British Columbia V5Z 1J5, CA
- 1950 Oxford Connector, Port Coquitlam, British Columbia V3B 4H3, CA
- 19989 81 Ave, Langley, British Columbia V2Y OC7, CA
- 2155 Allison Rd, Vancouver, British Columbia V6T 1T5, CA
- Other recorded names
- Gold's Gym - British Columbia
- Profile identifies a recruitment agency
- No
At Golds Gym BC we strive to lead the fitness industry by changing the lives of our members through the ultimate fitness experience. We transform experience into value for our members through our professional services, state of the art equipment, and core values, so our members may live a healthy, productive and dynamic life.
| Field | Value |
|---|---|
| Industry | Health, Wellness & Fitness |
| Company size | 51-200 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Open jobs on Jobsy | 16 |
| View page |
Customer Service Representative (Evenings – Closing)
Part-Time | Gold’s Gym British Columbia
Gold’s Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.
About the Role
- Schedule: 3–4 days per week (16-24+ hours)
- Shifts: Must be available
- Monday 10am-2pm
- Tuesday 10am-2pm*
- Wednesday 5:15pm-11:15pm
- Thursday 10am-2pm
- Commitment: No extended travel/time off during the first 4 months / Over the Christmas Holidays
What We’re Looking For
- Previous customer service experience (required)
- Strong written and verbal communication skills
- Fluent in English (additional languages are an asset)
- Proficiency with Microsoft Office (Word, Outlook, Excel)
- Experience with cash handling and POS systems
- Strong problem-solving and critical thinking skills
- Ability to work both independently and as part of a team
- Reliable transportation or ability to commute easily
- First Aid certification (asset)
- Must be able to lift 45lbs
- Standing Required*
Key Responsibilities
- Greet and check in members and guests in accordance with established procedures.
- Address any account issues and concerns promptly.
- Deliver exceptional customer service across all interactions, including phone, email, and in-person communication.
- Direct guests, appointments, and inquiries to the appropriate staff efficiently and professionally.
- Support guest check-in procedures, appointment coordination, and related communications.
- Process daily cash and card transactions accurately, ensuring all payments are properly recorded and handled.
- Maintain accurate account notes, documentation, and adherence to established policies and procedures.
- Support front desk operations, including completing one supervised closing shift with a designated buddy.
- Perform general cleaning, facility upkeep, and routine walkthroughs to maintain cleanliness and presentation standards.
- Ensure the facility is properly secured, organized, and prepared for the following day's operations.
What We Offer
- A positive, collaborative team environment
- Complimentary gym membership
- Employee discounts on Gold’s Gym products and services
Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.
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