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First seen by our source: 29 days ago

Front Desk/Night Audit

@ Home2 Suites by Hilton Fort St. John

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Fort St. John, British Columbia

Full-timePart-time
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SIGNALS

Overview

Home2 Suites by Hilton Fort St. John is hiring a front desk agent for full-time or part-time work. The role covers guest check-in and check-out, room assignments, reservations, and keeping the lobby and boardroom in order. The posting requires availability for morning and evening shifts, weekends and holidays, and it is open only to valid permanent residents or citizens.

Responsibilities:

  • Check in and check out guests and verify payment
  • Assign guests to rooms and take reservations
  • Answer guest inquiries and resolve complaints
  • Keep lobby, work area and boardroom clean and stocked
  • Communicate between shifts and departments

Requirements summary:

  • Previous front desk or guest services experience
  • Excellent communication and customer service skills
  • Computer skills
  • Ability to work under pressure
  • Availability for morning and evening shifts, weekends and holidays
  • Valid PR or citizenship status

Tools & skills

telephonefaxcomputer
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
Not provided
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Home2 Suites by Hilton Fort St. John

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Designed with unique customizations, techno savvy enhancements and plenty of space to call your own.

Full company description

FREE TO BE YOU™ We understand the needs of value-conscious travelers, therefore our green focused extended-stay hotels were designed with unique customizations, techno savvy enhancements and plenty of space to call your own. From studio and one-bedroom suites to an Inspired Table™ breakfast, free wifi and many other complimentary amenities, we’re the kind of place you can kick back and be yourself. •Home2 Suites by Hilton features lifestylefocused amenities that provide a full complement of services and flexibility for a customized guest experience. •Suites provide separate living and bedroom space featuring the proprietary Home2 Suites by Hilton “working wall,” which incorporates the kitchen and a flexible working/media space. •The fully-accessorized kitchen includes place settings for six with a refrigerator/freezer, dishwasher, microwave oven and coffee maker. •The Oasis is an expanded community space that provides common areas for social gathering as well as communal and individual work and meeting zones. •The working/media zone includes a fullsize sleeper sofa, flat-screen HDTV, rollaround ottoman, ambient and task lighting, alarm clock, many storage options and various pieces of furniture, which can be moved around to create customized living spaces. •Within the Oasis is the Home2 Mkt™ stocked with convenient items and the Home2 Suites by Hilton complimentary breakfast at the Inspired Table, which offers a wide variety of continental and customizable breakfast items served each morning, including a hot breakfast sandwich and coffee and tea served throughout the day. • A combined laundry and fitness area, Spin2 Cycle, allows for multitasking.

LinkedIn followers
56
People associated on LinkedIn
4
Reported office locations
  • 9519 111th Street, Fort St John, BC V1J 0N1, CA
Other recorded names
  • Home2 Suites by Hilton Fort St. John
  • Home2 Suites by Hilton Fort St John
Profile identifies a recruitment agency
No
View all jobs Website

FREE TO BE YOU™ We understand the needs of value-conscious travelers, therefore our green focused extended-stay hotels were designed with unique customizations, techno savvy enhancements and plenty of space to call your own. From studio and one-bedroom suites to an Inspired Table™ breakfast, free wifi and many other complimentary amenities, we’re the kind of place you can kick back and be yourself. •Home2 Suites by…

FieldValue
IndustryHospitality
Company size51-200 employees
HeadquartersFort St John, BC
Organization typePublic Company
Open jobs on Jobsy3
LinkedInView page
Job description

Job description

A Front Desk Agent with Home2 Suites by Hilton Fort St. John is responsible for delivering an excellent guest experience while monitoring all hotel standards.

At Home2 Suites by Hilton Fort St. John, we guarantee an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the person we are looking for. We are unable to support PR or RCIP applications at this time. Please only apply if you have valid PR or a citizen.

What will I be doing?
Reporting directly to the Guest Services Manager, you are responsible delivering an excellent guest and member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Check-ins and check outs of guests in accordance with hotel standards in an efficient and friendly manner as well as verifying method of payment
  • Assign guests to hotel rooms
  • Takes reservations via telephone, fax and other correspondence
  • Answer guest inquiries regarding rates, packages, and general information accurately and in a timely manner
  • Resolving guests complaints and concerns as well as acknowledging guests in the lobby.
  • Ensuring the lobby and work area is clean and free of debris
  • Ensuring Home2 Market is fully stocked and Coffee 2 Tea is fresh
  • Ensuring communication between different shifts and departments
  • Oversee and monitors boardroom operations which includes preparation and cleaning
  • Assist other departments wherever necessary
  • Other duties as assigned by the management

What are we looking for?
A Front Desk Agent is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills and values that follow:

  • Previous front desk / guest services experience
  • Excellent communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Computer skills necessary
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Commitment to thinking outside of the box and going above and beyond regular job duties
  • Must be available to work both morning and evening shifts, weekends and holidays

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