Front Line Manager

52226 - Bancroft - Regular

Hiring salary range: $4,102.00 - $5,860.00 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Under the direction of the supervisor, be responsible for the assigned construction of area distribution systems. Supervise all levels of staff reporting through regional lines crew. Administer applicable policies and procedures. Assess, plan, budget and schedule section work Be accountable for the safety of the unit. Monitor work in progress, review work methods and ensure that appropriate materials, tools and transport and work equipment are available. Administer and monitor contract work. Assist in maintaining a high level of public and employee relations. Ensure that staff are adequately trained. Provide necessary data and reports on section activities.

Job Description:

• Supervise subordinate supervisors and crews of tradespersons performing work on all types of distribution equipment. Ensure discipline is maintained through monitoring subordinate supervisor's activities, taking appropriate controlling action. Monitor work performance of crews in such areas as quality and quantity of work, timekeeping, conduct and cost effectiveness.
• Recommend appropriate corrective actions or feedback and recognition.
• Participate in personnel matters such as interviewing, motivating and performance reviews including dealing with disciplinary matters. Deal with behavioural and absenteeism problems, collective agreement issues, apprentice training, work performance and delegation of authority, as required.
• Execute annual work program, prepare budget, monitor program status and report progress. Assign appropriate portions of work program to subordinate supervisors. Develop and implement changes in program to meet changing conditions. Review priorities and resources and take appropriate action to meet needs. Coordinate activities with internal and external forces, frequently requiring a high degree of diplomacy.
• Administer work management system.
• Prepare annual safety program using corporate and regional material as applicable to meet local needs. Provide safety leadership to the unit. Monitor effectiveness of the program by observation and review of incident reports. Participate in accident investigations as required. Conduct safety analysis to identify and safeguard hazards for jobs not covered by established procedures. Identify hazards to all associated work units and advise supervisor as required.
• Liaise with public. Deal with public in reactive and proactive stance to arrange optimum effectiveness of section operation.
• Monitor work in progress through review of assignments with supervisors and field checks of jobs. Take or authorize corrective action where necessary.
• Administer and monitor outside lines resources (contractor and construction). Decide work to be contracted, arrange tenders and recommend awards. Routinely monitor work in progress, check for quality and safe work practices and take corrective action where necessary. Check progress invoices and recommend payment.
• Ensure appropriate tools, and transport and work equipment to meet work program needs are available and maintained by work unit. Take action to ensure the security of equipment under section responsibility.
• Review distribution lines work methods throughout the region. Ensure that new work methods are effectively introduced. Make recommendations for changes in methods and associated equipment.
• Staff training. Monitor staff needs and recommend improvement programs as appropriate. Arrange technical upgrading sessions as required. Oversee apprentice program to assure that training assignments are complete.
• Meet with outside groups and organizations as required to maintain good working relationship and public relations.
• Provide data and the necessary reports on section activities to supervisor.
• Perform other duties as required.

Selection Criteria:

Supervisory Experience:

• Over 6 years up to and including 8 years experience. Time may be spent in relief supervision and Union Trades Supervisor - Level 2 position to acquire supervisory and administration skills plus time in incumbent position for skill development. Requires the organization of large crews.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 09, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.