Posted 26 days ago
Full-Time Client Care Representative
@ We An-Ser
Regina, Saskatchewan
Overview
We An-Ser is hiring a full-time client care representative in Regina, SK, working in the office. The role answers inbound calls, gathers and routes caller messages, and records caller details. The posting states a 40-hour week of 4AM-1PM shifts with Thursday and Sunday off, and pay of $17 per hour.
Pay:
Up to $17 an hour
Responsibilities:
- Handle inbound calls with a warm, professional tone
- Gather caller details and route messages or urgent requests
- Input caller records into the internal call-processing system
- Meet schedule adherence, wrap-up time and QA standards
Requirements summary:
- Exceptional spoken and written English
- Typing speed of at least 35 WPM
- Comfort with Windows desktop software
- Reliable punctuality and strong organization
- Availability for four 10-hour shifts, including a weekend day and holidays
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · applicantpro
- Employer posting date
- 2026-10-11
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 |
| Schedule | day, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
We An-Ser
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Producers and service providers turn to We An-Ser Communications Group to dramatically increase the efficiencies within their organizations -- particularly when it comes to protecting assets, increasing productivity, and surpassing all safety expectations...http://youtu.be/nUXBkNZRl3o We are usually brought in when… 1. Smoke signals are no longer an effective means of communication to protect the safety of the workers We are brought in when companies look to improve safety processes, decrease the risks of working alone/remote, driving from point “A” to point “B”, and while preforming critical non-routine and routine tasks. 2. Downtime means a loss in revenue We are brought in when companies require assets to be monitored, tracked, and prompt dispatching to all notifications by a live agents 24/7. 3. Time is critical and a late response may be deadly We are brought in when a company starts up and is required by law to have an emergency telephone number answered 24/7/365 days per year by a live agent to process the transaction. 4. Chicken scratch is not a sold paper trail We are brought in when a company needs to track and monitor the journeys travelled by their employees to ensure the safety of the organization which in turn brings their people home to loved ones. 5. They’ve had it with “it is what it is service” A company needs to increase customer service and they are not in a position to increase head count and operational costs. 6. Operational Efficiency needs to be improved A company needs to decrease/improve operation costs and provide services around the clock. Hiring is costly and very time consuming compared to hiring We An-Ser and saving +20%.
- LinkedIn followers
- 165
- People associated on LinkedIn
- 19
- Reported office locations
- Regina, Saskatchewan S4n7L2, CA
- Business categories
- Call Center
- Telecommunications
- Other recorded names
- We An-Ser
- We An-Ser Communications Group
- Specialties
- Journey Management
- Lone Worker
- Alarm Monitoring
- Telephone Answering Service
- Emergency Dispatching
- Reception Support
- 24/7/365 Live Service
- Work Alone
- GPS
- and Safety
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Producers and service providers turn to We An-Ser Communications Group to dramatically increase the efficiencies within their organizations -- particularly when it comes to protecting assets, increasing productivity, and surpassing all safety expectations...http://youtu.be/nUXBkNZRl3o We are usually brought in when… 1. Smoke signals are no longer an effective means of communication to protect the safety of the…
| Field | Value |
|---|---|
| Industry | Telecommunications |
| Company size | 51-200 employees |
| Headquarters | Regina, Saskatchewan |
| Organization type | Partnership |
| Year founded | 2006 |
| Specialties | Journey ManagementLone WorkerAlarm MonitoringTelephone Answering ServiceEmergency DispatchingReception Support24/7/365 Live ServiceWork AloneGPSand Safety |
| Open jobs on Jobsy | 2 |
| View page |
Full-Time Client Care Representative
Company: We An-Ser l Location: Regina, SK (In-Office)
Pay: $17/hr
Schedule: 40 hours/week, 4AM-1PM (Thur/Sun Off)
About We An-Ser
At We An-Ser, we believe that exceptional, industry-leading customer service begins from within. It starts by cultivating a workplace culture anchored in genuine support, inclusivity, mutual respect, and compassion. We specialist in delivering seamless, high-quality answering services and tailored call-handling solutions across a diverse spectrum of professional sectors including busy medical practices, property management firms, corporate offices, and legal practices. When our clients need dependable, human-centered communication solutions, they turn to our team because they know every single call will be handled with integrity and care.
We are actively expanding our team and seeking empathetic, dynamic, and collaborative team players to join our in-office team in Regina, SK. Whether you bring years of seasoned customer service experience or are eager to step into the field and launch a vibrant new career path, we welcome your application with open arms! Prior call center experience is not required to thrive here. From your very first day, you will participate in a comprehensive, fully paid training designed to equip you with all the tools, techniques, and confidence required to achieve long-term success.
We are looking for individuals who want far more than just a place to log hours and collect a paycheck. We offer a vibrant, supportive environment where you can build a stable, deeply rewarding career. At We An-Ser, your daily efforts are recognized, your voice is heard, and your professional growth is actively supported every step of the way. If you thrive in a fast-paced setting and are passionate about helping others, we would love to welcome you to our growing family!
Key Responsibilities
In this role, you will service as the voice of our clients, handling inbound communication with care, speed, and accuracy. Your day-to-day duties will include:
- Customer Engagement: Handle a steady volume of incoming calls with a warm, empathetic, and professional tone, ensuring every caller feels heard and valued.
- Information and Message Routing: Accurately gather essential details from callers; verify key information, and route messages or urgent dispatch request to the appropriate client contacts.
- Data Management: Input caller's records, details, and notes into our internal call-processing system promptly and precisely.
- Performance Excellence: Consistently meet or exceed key operational benchmarks, including schedule adherence, average call wrap-up time, and Quality Assurance (QA) standards.
What We Are Looking For:
We are looking for candidates who combine strong communication capabilities with high attention to detail and reliable performance. Ideal qualifications include:
- Communication Skills: Exceptional verbal and written English skills, including strong spelling, correct grammar, and an articulate, pleasant phone presence.
- Technical Aptitude: Comfort navigating Windows-based desktop environments, multi-tasking across software applications, and typing at a minimum speed of 35WPM.
- Reliability and Work Ethic: A dependable track record of punctuality, strong organizational habits, and a genuine commitment to delivering quality work.
- Flexible Availability: Ability to commit to a 40-hour workweek consisting of four 10-hour shifts, including one weekend day (Saturday or Sunday) and assigned holidays.
Why Join We An-Ser?
We invest directly in our employee's long-term financial, physical, and personal well-being. Full-time team members enjoy a robust compensation and benefits package (waiting period may apply), including:
- RRSP with an employer match to helps secure your future.
- Health, Dental, and Vision benefits.
- Paid Time Off (PTO).
- Paid Professional Development: Comprehensive, paid step-by-step training to build your confidence and skills before you take live calls independently.
How Our Hiring Process Works
Ready to take the next step toward a stable, supportive, and rewarding workplace? We'd love to review your application for consideration.
- Submit Your Resume: Apply directly through this posting with an updated resume.
- Resume Review: Our talent team reviews all incoming applications in the order they are received to ensure a fair and thorough process for every candidate.
- Next Steps via Email: If your background and qualifications match what we're looking for, our recruiting team will reach out via email with next steps.
We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Medical, Dental, Vision, Paid time off, and an RRSP with company matchingJournal
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