Posted 3 days ago
General Help, Tim Hortons
@ Chartwells Higher Education
Toronto, Ontario
Overview
Chartwells Higher Education is hiring part-time General Help staff for a Tim Hortons location, paying $18.40 per hour. The work centres on preparing coffee and beverages, serving customers, stocking and sanitizing the micro market, and keeping food safety and cleaning logs in order.
Pay:
$18.40 an hour
Responsibilities:
- Prepare coffee, tea and espresso beverages to customer specifications
- Serve customers and resolve complaints politely
- Stock the micro market and condiment station
- Sanitize high-touch surfaces every two hours
- Check expiry dates weekly and follow FIFO and FEFO
Requirements summary:
- Strong customer service orientation
- Completion of 24/7 training within one month of start
- Ability to follow health, safety and quality assurance policies
- Effective time management
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Food & beverage |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chartwells Higher Education
| Field | Value |
|---|---|
| Open jobs on Jobsy | 217 |
The hourly wage is $18.40. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
This is a posting for an existing job vacancy.
- Carefully prepare beverages according to customer specifications, including but not limited to coffee, tea, and espresso.
- Serve guests using principles of outstanding customer service.
- Maintains stock levels of items within the micro market, including but not limited to milk and cold beverages as required.
- Completes assigned side duties in a timely and efficient manner; side duties may include but are not limited to replenishing the condiment cart, cleaning the espresso machines, washing smallwares as required.
- Sanitizes all high touchpoint surfaces every two hours, or when soiled visibly.
- Refill the coffee machine hopper with coffee beans.
- Checks, cleans and refills the condiment station as required.
- General cleaning duties, including washing, rinsing and sanitizing all smallwares, cleaning display cases and rinsing the espresso machine.
- Maintains accurate records of discarded or diverted items, including removal of the items to P1 storage.
- Keeps items stocked based on sales volume.
- Follows all Optimum Service Training techniques to ensure exceptional customer service during service.
- Acts with purpose and intention – uses effective time management skills.
- Interact with customers and resolve customer complaints politely and promptly.
- Checks all items within the assign area for expiration weekly and removed items that are past their best before date; always follows FIFO and FEFO procedures.
- Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
- Replenishes non-alcoholic beverages and general supplies while maintaining cleanliness of service areas.
- Must interact with co-workers to ensure compliance with company service standards, and company inventory and cash control procedures.
- Always follow all uniform and jewelry policies.
- Must always follow all health and safety and quality assurance company policies.
- Must complete 24/7 training within one month of start date, and annually thereafter.
Journal
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