Posted yesterday
General Operations Manager
@ Insight Global
Timmins, Ontario
SIGNALS
Overview
Insight Global is hiring on behalf of a client for a contract General Operations Manager to lead a heavy truck dealership in Timmins, Ontario, representing Freightliner and Western Star. The role oversees Parts and Service operations, customer relationships, team leadership and branch profitability. The posting requires heavy-truck or equipment dealership leadership experience.
Pay:
$115,000–$135,000 a year
Responsibilities:
- Lead and support Parts and Service departments
- Empower department leaders and foster teamwork
- Build relationships with fleet and owner-operator customers
- Monitor budgets, expenses, productivity and profitability
- Resolve customer concerns promptly and professionally
Requirements summary:
- Leadership in heavy-truck or equipment dealership operations
- Experience in Parts and/or Service operations
- Understanding of budgets and financial performance
- Strong customer-service and communication skills
- Practical, solutions-oriented problem-solving
Tools & skills
LeadershipHeavy equipment operationCommunication skillsRelationship buildingCustomer serviceProblem solvingCollaborationTeamwork
Source and dates
Source type not verified · insightglobal
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Manages people | Yes |
| Travel | air: none · ground: minimal |
| Work setting | Office, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Insight Global
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Insight Global is a talent, consulting, and AI company.
Full company description
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
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- Business categories
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- Small and Medium Businesses
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- Other recorded names
- Insight Global
- Specialties
- Consulting
- Talent Services
- Staffing
- and International Staffing
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Atlanta, Georgia |
| Organization type | Privately Held |
| Year founded | 2001 |
| Specialties | ConsultingTalent ServicesStaffingand International Staffing |
| Open jobs on Jobsy | 292 |
| View page |
Job description
Required Skills & Experience
• Leadership experience within a heavy-truck, heavy-equipment, transportation, dealership, Parts, Service, Fixed Operations, or similar operational environment.
• Experience working within Parts and/or Service operations.
• Strong leadership, communication, and relationship-building skills.
• Understanding of operational and financial performance, including budgets, expenses, productivity, and profitability.
• Hands-on, approachable leadership style with the ability to effectively support and develop teams.
• Strong customer-service skills and an understanding of the importance of shop productivity, parts availability, customer uptime, and timely communication.
• Ability to collaborate effectively with employees, department leaders, customers, and senior leadership.
• Practical, solutions-oriented approach to problem-solving.
• Desire to help grow the business and contribute to the continued success of the Timmins operation.
Nice to Have Skills & Experience
Experience with Freightliner, Western Star, Detroit, or another major heavy-truck or heavy-equipment manufacturer.
Job Description
Insight Global is hiring on behalf of our client for a hands-on Operations Manager to lead a heavy truck dealership in Timmins, Ontario, representing the Freightliner and Western Star brands.
This is a key leadership role responsible for the day-to-day performance of the branch, with a strong focus on Parts and Service operations, customer satisfaction, operational efficiency, team leadership, and business growth. The ideal candidate is a visible, engaged leader who enjoys working closely with employees, department leaders, and customers while driving strong operational and financial performance.
Key Responsibilities
• Lead and support the Parts and Service departments, promoting strong communication and collaboration across the dealership.
• Support and empower department leaders to successfully manage their areas of the business.
• Foster a positive, productive, and safety-focused work environment.
• Build and maintain strong relationships with fleet customers, owner-operators, local businesses, and key accounts throughout Timmins and Northern Ontario.
• Ensure customers receive responsive, professional service with a strong focus on customer uptime and communication.
• Monitor departmental performance, productivity, expenses, budgets, and overall branch profitability.
• Identify opportunities to grow the Parts and Service business and strengthen the dealership's market presence.
• Work closely with manufacturer representatives and company leadership.
• Take ownership of customer concerns and ensure issues are resolved professionally and promptly.
Remain visible and engaged with both employees and customers.
The successful Operations Manager will help create an operation where:
• Customers know they can depend on the Timmins team.
• Parts and Service work effectively together.
• Employees feel supported and understand how their work contributes to the dealership's success.
• Department leaders are empowered to lead their areas of the business.
• Customer concerns are addressed quickly and professionally.
• The team consistently looks for opportunities to improve service and grow the business.
Safety, quality, profitability, teamwork, and customer satisfaction remain shared priorities.
• Leadership experience within a heavy-truck, heavy-equipment, transportation, dealership, Parts, Service, Fixed Operations, or similar operational environment.
• Experience working within Parts and/or Service operations.
• Strong leadership, communication, and relationship-building skills.
• Understanding of operational and financial performance, including budgets, expenses, productivity, and profitability.
• Hands-on, approachable leadership style with the ability to effectively support and develop teams.
• Strong customer-service skills and an understanding of the importance of shop productivity, parts availability, customer uptime, and timely communication.
• Ability to collaborate effectively with employees, department leaders, customers, and senior leadership.
• Practical, solutions-oriented approach to problem-solving.
• Desire to help grow the business and contribute to the continued success of the Timmins operation.
Nice to Have Skills & Experience
Experience with Freightliner, Western Star, Detroit, or another major heavy-truck or heavy-equipment manufacturer.
Job Description
Insight Global is hiring on behalf of our client for a hands-on Operations Manager to lead a heavy truck dealership in Timmins, Ontario, representing the Freightliner and Western Star brands.
This is a key leadership role responsible for the day-to-day performance of the branch, with a strong focus on Parts and Service operations, customer satisfaction, operational efficiency, team leadership, and business growth. The ideal candidate is a visible, engaged leader who enjoys working closely with employees, department leaders, and customers while driving strong operational and financial performance.
Key Responsibilities
• Lead and support the Parts and Service departments, promoting strong communication and collaboration across the dealership.
• Support and empower department leaders to successfully manage their areas of the business.
• Foster a positive, productive, and safety-focused work environment.
• Build and maintain strong relationships with fleet customers, owner-operators, local businesses, and key accounts throughout Timmins and Northern Ontario.
• Ensure customers receive responsive, professional service with a strong focus on customer uptime and communication.
• Monitor departmental performance, productivity, expenses, budgets, and overall branch profitability.
• Identify opportunities to grow the Parts and Service business and strengthen the dealership's market presence.
• Work closely with manufacturer representatives and company leadership.
• Take ownership of customer concerns and ensure issues are resolved professionally and promptly.
Remain visible and engaged with both employees and customers.
The successful Operations Manager will help create an operation where:
• Customers know they can depend on the Timmins team.
• Parts and Service work effectively together.
• Employees feel supported and understand how their work contributes to the dealership's success.
• Department leaders are empowered to lead their areas of the business.
• Customer concerns are addressed quickly and professionally.
• The team consistently looks for opportunities to improve service and grow the business.
Safety, quality, profitability, teamwork, and customer satisfaction remain shared priorities.
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