Posted 8 months ago
Geomatics Technical Support Specialist
@ Brandt in Canada
Mississauga, Ontario
Overview
Brandt in Canada is hiring a full-time Technical Support Specialist at its Laval branch to support customers and internal teams with positioning technologies. The role covers product training, field support, pre- and post-sale assistance and product testing. Minimum 3 years of relevant industry experience is required.
Responsibilities:
- Provide technical support and troubleshooting for positioning technologies
- Deliver customer training and product demonstrations
- Support sales team during pre-sale and post-sale engagements
- Test and evaluate new products and software updates
- Work directly with customers in the field
Requirements summary:
- Minimum 3+ years of relevant industry experience
- Experience with surveying equipment or machine control systems
- Knowledge of Brandt product lines and heavy equipment is an asset
- Diploma or degree in Geomatics or Civil Engineering Technology preferred
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-03-23
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Client sites, Office, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Education | College diploma (preferred) |
| Fields of study | Geomatics Engineering Technology, Civil Engineering Technology, Electrical/Electronics Engineering Technology |
| Perks mentioned | Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Brandt in Canada
| Field | Value |
|---|---|
| Open jobs on Jobsy | 788 |
Brandt is seeking a motivated and technically skilled Technical Support Specialist to join our Engineered Solutions team at our Laval branch. This position plays a critical role in supporting customers and internal teams with the deployment, implementation, and ongoing support of advanced positioning technologies.
The Technical Support Specialist will provide product expertise, technical training, field support, and product testing across a range of innovative solutions including machine automation systems, GNSS technologies, 3D scanning, mobile mapping solutions, robotic total stations, and cloud-based software platforms.
In this role, the successful candidate will collaborate closely with the sales team, product specialists, and customers to develop effective workflows and solutions that help clients maximize productivity, accuracy, and return on investment from their positioning technology systems.
This position requires a combination of technical knowledge, field experience, problem-solving ability, and strong communication skills to deliver high-quality support and training to customers across multiple industries including construction, surveying, and engineering.
Who We Are
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.
For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.
Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.
That’s Powerful Value, Delivered.
What You Will Be Responsible For
- Provide technical support and troubleshooting for positioning technologies including GNSS systems, machine automation solutions, robotic instruments, and related software platforms.
- Deliver customer training and product demonstrations to ensure users understand best practices and maximize system capabilities.
- Support the sales team during pre-sale and post-sale engagements, assisting with technical evaluations, system setup, and workflow optimization.
- Assist with the testing and evaluation of new products, technologies, and software updates prior to release to customers.
- Develop and refine application workflows and strategies to improve customer productivity and operational efficiency.
- Work directly with customers in the field to diagnose issues, implement solutions, and ensure successful deployment of positioning systems.
- Provide feedback to product management and leadership teams regarding product performance, customer needs, and potential improvements.
- Assist in the development of training materials, technical documentation, and best practice guides.
- Maintain current knowledge of emerging technologies, industry trends, and new positioning solutions.
What We Look For
- Minimum 3+ years of relevant industry experience in construction, land surveying, engineering, or a related technical field
- Experience working with surveying equipment, positioning technology, or machine control systems.
- Knowledge of Brandt product lines and heavy equipment is considered a strong asset
- Preference will be given to candidates with a diploma or degree in:
Geomatics Engineering Technology
Civil Engineering Technology - Electrical/Electronics Engineering Technology or a related technical discipline
What We Offer
- Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
- Continuous Learning: through on-the-job training and educational opportunities.
- Opportunities for advancement within a growing company that values initiative and teamwork.
- Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
- Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.
When you work for Brandt, we work for you. It’s as simple as that.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.