GMS Analyst (Gas Management Services)

Job Title: GMS Analyst (Gas Management Services)
Duration: 1 year
Location: Chatham
Hybrid Model: In-Office (Monday, Tuesday & Thursday) Remote (Wednesday & Friday)

NOTE: Availability and willingness to work: day and evening rotations including weekends and an on-call schedule. Sample rotations: day (8:00 am-5:00 pm), evening (2:00 pm – 11:00 pm), weekend (10:00 am – 11:00 pm).

Role overview:
Join Gas Management Services (GMS), a fast-paced, collaborative team at the heart of Energy Services. Every day, our work helps keep natural gas moving safely, reliably, and accurately for customers and suppliers across the Dawn Hub and connected pipelines. You will contribute directly to revenue performance, operational excellence, and an outstanding customer experience.
As a GMS Analyst, you will build valuable expertise in the natural gas market while solving real-time operational challenges. You will collaborate with teams across Gas, develop trusted customer relationships, and see the direct impact of your work on one of North America’s most important energy hubs.
If you are energized by meaningful work, continuous learning, and being part of a supportive team, this is an opportunity to grow your career with us.
Bring your curiosity, judgment, and commitment to excellence—apply today!

Roles and responsibilities:

• Take ownership of issuing and confirming natural gas flow requests for Clien't Gas customers, suppliers, and pipelines.
• Help keep the energy network running smoothly by validating daily gas flows across transmission pipeline interconnects, storage facilities, and third-party pipelines.
• Turn complex activity data into accurate monthly statements that support customer invoicing and verify gas supply and transportation charges.
• Be a trusted point of contact by responding promptly and professionally to pipelines, suppliers, and customers.
• Investigate discrepancies, solve problems, and drive timely resolutions that strengthen confidence in our service.
• Build strong, lasting relationships with customers, agents, marketers, and interconnecting pipelines.
• Share your expertise and provide practical guidance to fellow GMS Analysts, customers, and stakeholders.

• A college diploma and/or university degree.
• Excellent communication and interpersonal skills, with an interest in building trusted working relationships.
• The confidence to work independently and the collaborative spirit to succeed as part of a team.
• Strong problem-solving skills, sound judgment, and a commitment to detail and accuracy.
• Proficiency with common PC applications, including Excel, Word, and web browsers.
• Curiosity and adaptability to quickly learn the technology systems that enable GMS business processes.
• The ability to remain focused and deliver high-quality work under tight deadlines.
• Two or more years of scheduling or comparable industry experience is an asset.

Applicant Notices & Disclaimers

• For information on benefits, equal opportunity employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$26.80/hr.