Posted 58 months ago
Guest Services Associate
@ PageUpDemo
Canada
Overview
PageUpDemo is hiring a full-time Guest Services Associate to welcome and check in resort guests, handle reservations and cashiering, and answer guest questions. The role involves registration, cash and card transactions, folio checks and room rate quotes. The posting lists medical, dental and vision insurance, discounted stays, a stock purchase program, tuition reimbursement and a 401K match.
Responsibilities:
- Greet guests and handle registration and check-out
- Process cash and credit card payments and balance receipts
- Take and confirm individual and group reservations
- Provide room rate quotes and resort information
- Respond to guest inquiries and coordinate with other departments
Requirements summary:
- High school diploma or equivalent
- Strong English communication skills
- Basic math and cash handling knowledge
- Basic computer and office skills
- One year of hospitality or customer service experience preferred
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · pageup
- Employer posting date
- 2022-02-14
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Tuition support, Stock or equity, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PageUpDemo
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
Though no two days are the same, you’ll have the opportunity to:
- Bring smiles to guests from around the world by providing warm welcomes
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
- Process cash and credit card transactions strictly following established procedures
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
- Reserve and confirm reservations for individuals and/or groups
- Provide guests with room rate quotes
- Respond to guest inquiries and concerns as quickly and completely as possible
- Promote teamwork and quality service through daily communications and coordination with other departments
How You’ll Be Rewarded
- Medical, Dental, and Vision Insurance
- Discounted Hotel & Resort Stays
- Employee Stock Purchase Program
- Tuition Reimbursement
- 401K Retirement Savings with Company Match
What You’ll Bring
- Professional appearance and a positive, can-do attitude
- Excellent communication skills with the ability to read, write and understand English
- Ability to solve problems with a minimum of supervision
- Basic math skills and knowledge of proper cash handling procedures
- Ability to multitask and work in a fast paced environment
- Attention to detail and strong organizing skills
- Basic computer and office skills
- Hotel hospitality front office system knowledge a plus
- Ability to work independently or with others as needed
- High school diploma or equivalent
- One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred
A Place for Everyone
Hospitality is at the heart of all we do, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to us, including the title and the location of the position for which you are applying.
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