Posted 17 days ago
Heli Ski Reservation Agent
@ Vail Resorts
Whistler, British Columbia
Overview
Vail Resorts is hiring a Heli Ski Reservation Agent for a winter seasonal role at its Whistler village office in the Carleton Lodge. The agent handles guest reservations, check-ins and sales of heli-skiing packages and retail, with full-time and part-time hours and a $21.51 to $25.30 hourly starting wage.
Pay:
$21.51–$25.30 an hour
Responsibilities:
- Answer guest calls, emails and in-person reservations
- Sell heli-skiing packages, retail and accessories
- Check in guests and capture required information
- Assist with office operations and monitor inventory
- Perform other duties assigned by Lead Hand or Manager
Requirements summary:
- Satisfactory criminal record check
- Excellent written and verbal communication
- High attention to detail
- Customer service experience, front desk an asset
- Second language an asset (French, German, Spanish, Japanese)
- POS, Word, Excel and Outlook knowledge an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Perks mentioned | Employee discount, Wellness, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Vail Resorts
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
(NYSE: MTN) Experience of a Lifetime.
Full company description
Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia. In 2016, our company launched the industry-changing Epic Pass. Vail Resorts is a publicly held company traded on the New York Stock Exchange (NYSE: MTN). We are passionate about providing an Experience of a Lifetime to our team members and guests, and our EpicPromise is to reach a zero net operating footprint by 2030, support our employees and communities, and broaden engagement in our sport. In addition to our 42 resorts in four countries, our company owns and/or manages a collection of elegant hotels under the RockResorts brand, a portfolio of vacation rentals, condominiums and branded hotels located in close proximity to our mountain destinations, as well as the Grand Teton Lodge Company in Jackson Hole, Wyoming. Vail Resorts Retail operates more than 250 retail and rental locations across North America. Interested in joining our team? Come work and play in the mountains! Discover (or re-discover!) a passion for the outdoors with free ski pass(es), free ski/snowboard lessons, a 40% retail discount, and much more. Receive $20/hr starting wage, health/wellness benefits, and training through our Epic Service development experience. Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means building lifelong connections with people from around the world. Learn more about our company at www.VailResorts.com, or discover our resorts and pass options at www.EpicPass.com.
- LinkedIn followers
- 131,920
- People associated on LinkedIn
- 9,465
- Reported office locations
- 390 Interlocken Cres., Broomfield, CO 80021, US
- Business categories
- Resorts
- Finance
- Leisure
- Commercial Real Estate
- Tourism
- Travel
- Other recorded names
- Vail Resorts
- Specialties
- Hospitality
- Retail
- Transportation
- Mountain
- Desitination Based Travel
- Guest Service
- Ski Resorts
- Operations
- Food & Beverage
- Lodging
- Guest Experience
- Leadership Development
- and Sustainability
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,100,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia. In 2016, our company launched the industry-changing Epic Pass. Vail Resorts is a…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 10,001+ employees |
| Headquarters | Broomfield, CO |
| Organization type | Public Company |
| Specialties | HospitalityRetailTransportationMountainDesitination Based TravelGuest ServiceSki ResortsOperationsFood & BeverageLodging |
| Open jobs on Jobsy | 44 |
| View page |
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary
Be a part of a small team in an often fast paced, high energy work environment. We sell the best product in Whistler. We’ll work with you to create a schedule that meets your needs, including options like: 4 or 5 day weeks. The opportunity to continuously expand your skills and knowledge through ongoing training and development. Work with employees from other departments and international clientele building relationships that will last a lifetime!
Job Specifications:
- Starting Wage: $21.51/hr - $25.30/hr
- Employment Type: Winter Seasonal 2026/2027
- Shift Type: Full Time and Part Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
Job Responsibilities:
- To continually strive to exceed our Guest’s expectations, ensuring the highest quality service
- Answering guest in-bound calls, emails and in-person inquiries and reservations, responding in a timely manner
- Proactively promoting and selling heli-skiing packages, retail and accessories
- Overseeing guests checking in, ensuring all required information is captured and updated accordingly
- Assisting with daily office operations, monitoring inventory
- Handle all inquiries in a professional and competent manner employing a win-win attitude.
- Performing other duties as assigned by the Lead Hand or Manager
- Opportunities for additional projects and responsibilities can be made available throughout the season
- Working out of our village based office, in the Carleton Lodge
Job Requirements:
- Satisfactory criminal record check.
- Demonstrate our core values: Safety First, Striving to be The Best, and showing that We Care
- A team player with a positive, can-do attitude
- A professional and responsible approach to problem solving, taking responsibility of discovered issues
- Always show up on time, in uniform, and adhere to the grooming policy
- Second language an asset, specifically French, German, Spanish, Japanese
- Excellent communication skills, written and verbal
- High attention to detail
- Good knowledge of POS systems, Word, Excel and Outlook is an asset
- Broad experience in various aspects of customer service including front desk experience an asset
- Keen to learn new skills, open-minded
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 518437
Reference Date: 10/21/2026
Job Code Function: Heli Ski
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