Hospitality Associate -Q H.A.

CUPE 5180

Job ID: 9240

Position: Hospitality Associate

Status: Full-Time

Number of Vacancies: 1

Department: Patient Support Services

Role Level: CUPEC01 $26.111 – $30.146 per hour

Site: Queensway Health Centre*

Work Model: On-Site

Hours of Work/Shift(s): 4:00 pm to 12:00 pm; Working 2 of 6 Weekends

Posted: November 10, 2026

Deadline: November 17, 2026

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

*The location of any vacancy/position may be changed or reassigned as per operational needs

Job Description:

• Order and stock housekeeping supplies
• Distribute and store supplies (e.g. Linen, housekeeping supplies, food) in the appropriate room or area
• Maintain inventory of equipment in appropriate area on unit (e.g. Wheelchairs, stretchers)
• Transport patients to and from other departments in the hospital (e.g. X-Ray)
• Transport patients and/or furniture within the unit
• Deliver and set up patient meal trays
• Collect soiled trays and place them in meal cart
• Distribute patient nourishments on the unit
• Clean patient rooms, lounges, offices and common areas on a daily basis
• Clean utility rooms, pantries, corridors and nurses’ station
• Empty garbage, sanitize garbage containers, clean up spills and maintain floors (e.g. Dry mop, wet mop, buffing)
• Strip and make unoccupied beds and stretchers
• Uses chemicals and cleaning agents
• Maintain open and timely communication with team members and management staff, including using a pager as require
• Performs other related duties as required

Qualifications:

• Minimum Grade 12 education and/or equivalent in support services role preferred
• Ability to communicate with patients and co-workers
• Ability to read and write and follow instructions
• Must have the physical requirements to complete the job duties
• Must be able to work all shifts (Days, Evenings, Nights and Weekends)
• A positive work and attendance record is essential

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

We thank all those who apply but only those selected for further consideration will be contacted.

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.