Posted 3 days ago
Hospitality Manager
@ RA
Richmond, British Columbia
Overview
RA is hiring a full-time Hospitality Manager to greet visitors, run lobby and guest operations, and act as the building's hospitality ambassador. The role combines reception, security coordination, catering setup and local guest information. Candidates need a hospitality degree or 3+ years in luxury settings, and a receptionist background in a corporate environment is preferred.
Responsibilities:
- Greet and assist visitors and guests
- Coordinate arrivals and lobby security
- Provide way-finding and local guest information
- Set up meeting rooms and catering
- Answer calls and order office supplies
Requirements summary:
- Hospitality degree or 3+ years in luxury settings
- Corporate receptionist experience preferred
- Ability to multitask under pressure
- Excellent listening and verbal communication
- Basic computer and office technology skills
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Mostly standing |
| Physical demands | physical low · computer low |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Hospitality |
Summary and details written by AI from the posting; the employer’s posting is the authority.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 83 |
Now, if you were to come on board as our Hospitality Manager, we’d ask you to do the following for us:
- Greet and handle visitors professionally
- Follow established procedures with regard to both expected and unexpected arrivals and coordinate with in-house security as appropriate
- Handle on-floor guest activities, identify VIP guests and respond to guest food and beverage requests
- When situated in a Lobby arrival area, implement established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.
- Act as an overall Hospitality ambassador to guests, visitors, and tenants in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information
- Answer phone calls, order office and other supplies, set up meeting rooms and provide catering support and set up
- Maintain knowledge of room features, amenities and technology offerings
- Maintain current repository of local restaurants, services, hotels, transportation options and assist with related requests
- Troubleshoot a wide variety of requests and situations, both for guests and for members of the Firm
Think you have what it takes to be our Hospitality Manager?We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- Receptionist background and experience in a corporate environment preferred
- Hospitality Degree and/or similar work experience of 3+ years in luxury/high end establishments
- Ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment
- Excellent listening and verbal communication skills
- Basic computer skills and knowledge of office technology and equipment
- Punctual, dependable and dedicated to achieving operational excellence
- Discreet, ethical and committed to maintaining a high degree of confidentiality
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