HR Coordinator

MAPLE RIDGE/PITT MEADOWS COMMUNITY SERVICES

CAREER OPPORTUNITY

Human Resources Coordinator

About the Opportunity

Reporting to the Director, Human Resources, the Human Resources Coordinator supports HR operations across Maple Ridge/Pitt Meadows Community Services and Cythera Transition House Society, including recruitment, onboarding, employee records, HR systems, and employee programs. As a first point of contact for employees, managers, and supervisors, the HR Coordinator provides guidance on established HR practices and helps create a welcoming, inclusive, and positive employee experience.

Working collaboratively with the Director, Human Resources, the HR Coordinator supports consistent HR practices, accurate documentation, accreditation readiness, and continuous improvement, while ensuring alignment with Agency policies, legislation, applicable Collective Agreements, and organizational values.

What You’ll Do

· Act as the go-to resource for HR technology by managing user access and workflows, troubleshooting issues, testing new features and system updates, and helping employees, managers, and supervisors use HR systems with confidence

· Coordinate recruitment and selection, including job postings, applicant records, and candidate communication, while supporting managers and supervisors throughout the hiring process

· Create a welcoming first experience for new employees by coordinating onboarding and orientation, tracking pre-employment requirements, facilitating HR orientation, and following up to support integration and mandatory training

· Provide first-level HR guidance to employees, managers, and supervisors on established practices, Collective Agreement provisions, and HR processes such as probation, performance conversations, and employment changes, escalating complex or sensitive matters to the Director, Human Resources

· Foster positive employee relations through respectful, confidential communication, and help employees and supervisors understand approved HR policies, expectations, and resources

· Maintain accurate and confidential employee records and HR systems in compliance with BC’s Personal Information Protection Act, retention, and accreditation requirements, and prepare documentation for hiring, employment changes, benefits, leaves, and separations

· Track mandatory employment requirements, including criminal record checks, certifications, training, and renewal dates, and coordinate timely follow-up

· Help employees, managers, and supervisors make effective use of HR technology by providing guidance, troubleshooting routine issues, and testing new features, and prepare HR reports and practical tracking tools

· Administer disability management, return-to-work, attendance, and accommodation processes, including WorkSafeBC claim documentation, under the direction of the Director, Human Resources

· Promote physical and psychological health and safety through participation on the Occupational Health and Safety Committee, workplace inspections, and first-day health and safety orientation

· Support employee engagement, recognition, and professional development initiatives, contribute to accreditation readiness, and identify opportunities to make HR services more accessible, efficient, and effective

What You Bring to the Role

· A diploma in Human Resources Management, Business Administration, or a related field, or an equivalent combination of education and experience

· At least three years of recent, related HR administration or coordination experience

· Working knowledge of HR practices, policies, and applicable BC employment legislation, with the ability to provide practical guidance while recognizing matters that require escalation

· A natural aptitude for technology, with hands-on experience using HR information systems, learning management systems, applicant tracking systems, and Microsoft 365, and the ability to quickly learn new tools and guide others in using them

· Strong interpersonal and communication skills, with a welcoming, approachable, and service-oriented manner

· Strong organizational and time management skills, excellent attention to detail, and the ability to manage competing priorities

· Sound judgment, discretion, and the ability to manage sensitive and confidential information

· Understanding of equity, diversity, inclusion, accessibility, and psychological health and safety principles, and how to apply them in day-to-day HR practice

· Experience in a unionized or nonprofit environment; supporting employee relations, performance, attendance, or disability management; and familiarity with accreditation standards are considered assets

· CPHR designation, or progress toward designation, is considered an asset

· A satisfactory Criminal Record Check under the BC Criminal Records Review Act

Our Commitment to Inclusion

We are committed to creating an inclusive workplace where people feel respected, supported, and able to contribute. We welcome applicants with diverse identities, abilities, backgrounds, and lived experiences and value a workforce that reflects the communities we serve. Accommodation is available throughout the recruitment process and requests will be treated confidentially.