Posted 6 days ago
Human Resources Business Partner
@ IntouchCX
Calgary, Alberta
SIGNALS
Overview
IntouchCX is hiring a full-time Human Resources Business Partner to work with Operations on staffing, employee relations, compensation and benefits, and performance management. The role requires a Bachelor's degree in HR, Psychology, Law or equivalent and at least 3 years of HR experience in a fast-paced environment.
Responsibilities:
- Monitor staffing and coordinate staff planning with Operations
- Handle disciplinary action and labour cases
- Address compensation, benefits and internal transfers
- Run onboarding and compensation orientation sessions
- Design employee programs that promote company culture
Requirements summary:
- Bachelor's degree in HR, Psychology, Law or equivalent (required)
- Minimum 3 years of HR experience in a fast-paced environment
- Strong project management skills
- Strong analytical and decision-making skills
- Effective verbal and written communication
Tools & skills
Regulatory complianceHR policiesCompensation and benefitsDocumentationPerformance managementProcess improvementOnboardingPromote companyCommunication skillsProject managementProblem solvingDecision making
Benefits mentioned
Health insuranceDentalVisionPaid time off
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Human resources |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required) |
| Fields of study | HR, Psychology, Law |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
IntouchCX
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
We’re searching for a Human Resources Business Partner to collaborate with our internal Operations teams to handle strategic HR related issues and concerns. This role will analyze emerging trends and patterns that arise and help in the planning and development of relevant policies and programs. We’re looking for someone who can act as the main point person for implementing and executing Human Resource plans and programs.
As Human Resources Business Partner, You Will…
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.
Benefits of Working as a Human Resources Business Partner…
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
We’re searching for a Human Resources Business Partner to collaborate with our internal Operations teams to handle strategic HR related issues and concerns. This role will analyze emerging trends and patterns that arise and help in the planning and development of relevant policies and programs. We’re looking for someone who can act as the main point person for implementing and executing Human Resource plans and programs.
As Human Resources Business Partner, You Will…
- Monitor staffing requirements and closely coordinate with Operations on staff planning
- Monitor and handle disciplinary action and labor cases
- Ensure participation in training programs and employee activities
- Ensure compliance of HR policies
- Address concerns regarding compensation and benefits, salary administration and internal transfers through regular coordination between Compensation & Benefits and Operations Teams
- Ensure accuracy of internal transfer documentation
- Ensure effectiveness of performance management systems, ensuring continuous improvement of performance levels across the organization
- Conduct orientation sessions on compensation and benefits programs for new and current employees
- Partner with Training and other teams to ensure learning and development compliance
- Ensure effective implementation of onboarding program for new hires
- Design and implement employee programs that promote company culture and core values
- Ensure proper communication of changes are introduced to appropriate teams
- Check overall pulse of teams through climate and engagement surveys
- A Bachelor’s Degree in HR, Psychology, Law or equivalent (required)
- A minimum of 3 years of HR experience in a fast-paced environment
- Demonstrated expertise in developing and managing relationships with an ability to listen and maintain patience during difficult situations
- Strong project management skills
- Effective verbal and written communication skills
- Strong analytical, problem solving and decision-making skills
- Strong interpersonal relations skills; able to deal with people at all levels of the organization
- Must be able to self-manage daily duties and time in a fast-paced, dynamic, changing environment
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.
Benefits of Working as a Human Resources Business Partner…
- Industry-leading medical, vision, and dental benefit plans + paid time off benefits
- Amazing career growth opportunities
Journal
Only you can see this. Kept on this device, and in your account when you sign in.