Human Resources Coordinator

Think back—was there ever an elevator ride that made you go, “Whoa, this is nice”?

Maybe it was an elegant glass lift or a minimalist stainless-steel rocket.

It might have shaped your first impression or left a lasting memory of a building.

Chances are, the details made the difference; with an aesthetic interior and stylish, well-built buttons and fixtures. Immersive digital technology like visual displays may have turned a simple ride into a memorable experience as well. You may not have noticed these details then, but once you’ve worked with us, you’ll start noticing them everywhere you go.

Company Overview:

We have a vision – to have a MAD product in every elevator. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of industry-leading fixtures, high quality elevator car interiors, and cutting-edge digital products.

At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it’s all you – your drive and ideas lead the way. MAD has been ranked among Canada's top 500 fastest growing companies, one of Canada’s Best Managed Companies, a Best Places to Work in Canada, and among Best Employers for Recent Graduates.

Our New Human Resources Coordinator:

As a Human Resources Coordinator, you will be responsible for supporting the people strategy specifically with recruitment and onboarding in our Canada, USA and India locations. Full cycle recruitment – from writing attractive job posts, timely screening of candidates, transitioning to interviews and closing to ensure a positive applicant and employee experience and timely fill of the right people aligned with our values.

The ideal candidate should be highly organised and cares to cover all bases, and thoroughly enjoys matching people to the right positions. With a strong passion for HR and People, you will also enjoy providing the best onboarding and stay experience for MAD employees. A strong advocate of MAD’s culture and a positive people person. Able to work independently with little or no supervision, mindful of time to fill, flexible to adjust strategy when needed and enjoys the challenges of supporting a business of diverse people.

What you will do in the role:

1. Recruitment and Staffing Logistics – 3 weeks fill rate

• Evaluate continuously and improve the recruitment process for selection, assessment and follow up.
• Creating job descriptions for new positions for review, evaluating KPIs, qualifications, business impact and formatting.
• Prepare and post job postings; screen resumes for candidacy to present.
• Conduct initial interviews and recommend candidates for next-stage consideration.
• Coordinate skills testing, assessments, and interviews.
• Support hiring documentation and employment procedures.
• Track recruitment activity and time-to-fill targets (3 weeks).
• Build relations, apply for and track applicable grants, wage subsidies, and apprenticeship programs.
• Maintain and refresh job postings to improve candidate traction.
• Manage agency placement and processes including invoicing and conversions
• Creating recruitment strategies to identify and assist with planning for hiring needs
• Sourcing and attracting suitable candidates to create candidate pool
• Collaborating with Hiring Manager(s) for dynamic needs

1. Employee Onboarding and Offboarding

• Process all new hire paperwork and exiting documents for payroll
• Conduct New Hire orientation
• Follow up with Managers for completed orientation and training checklists
• Follow up with Supervisors for site orientation and job training
• Probationary review follow-ups and extensions as needed
• Timely execution of all offboarding tasks

1. Employment changes

• Prepare change letters for approved changes
• Process approved lateral transfers, title changes, department changes, and reporting line updates.
• Administer approved shift and schedule changes in coordination with Managers and Payroll.

1. Process Payroll Action Notices for all Employment Changes
2. Monthly HR Metrics & Reporting

• Providing timely HR reports and updates
• Prepare and distribute monthly HR KPI reports for leadership.
• Track and report recruitment metrics including time-to-fill, source effectiveness, candidate pipeline activity, and vacancy status.
• Track onboarding and retention metrics including new hire completions, probationary reviews, 90-day stay rate, and turnover.

1. Keeping up-to-date on current employment legislation, regulations
2. Performance Improvement and Reviews

• Implement and administer employee policies and promote positive employee relations
• Assist Managers with Performance Management/ disciplinary letters
• Assist in ensuring reviews are returned on time and completed fully

1. Employee Relations: Assist with disciplinary meetings, investigations and documentation
2. Employee Wellness and HR Admin

• Implement and Maintain Wellness and Rewards Programs
• Wellness Awareness and Postings
• Employee requests: Employment confirmation

1. DEI Activities
2. Leaves & Absences

• Coordinate and administer employee leaves of absences.
• Track leave documentation and maintain accurate records.
• Support return-to-work coordination and follow-up.
• Track and record keep temporary employee absences, employee bereavement or special leaves

1. Health & Safety

• Prepare and submit Form 7 documentation accurately and within required timelines.
• Support return-to-work follow-up and confirmation of suitable modified work.
• Coordinate with operational leaders on workplace injury documentation, WSIB claims follow-up and employee communication.

1. HR Admin

• Office, Kitchen, Janitorial, equipment coordination and supplies
• Facilities assignment
• Lockers, access cards and managing visitor sign-in
• Coordinate Employee life event gifts
• Maintain IUEC Temporary Work Permits

1. HR Projects and other work as assigned.
2. Able to lift up to 15lbs; may work in hot areas 5%, noise 0%.
3. Ensure adherence to Health and Safety as well as active participation in 5S activities in work area.

Measure of Success/ KPI Metrics:

1. Recruitment & Staffing

• Average time-to-fill of 3 weeks or less for approved vacancies.
• Active candidate pipelines maintained for recurring positions.
• Positive hiring manager and candidate experience throughout the recruitment process.

1. Onboarding & Employee Administration

• 100% completion and tracking of onboarding, orientation, probationary reviews, and offboarding activities.
• Employee records maintained accurately and in a timely manner.

1. HR Metrics & Reporting

• Monthly HR KPI report delivered by the 5th business day of each month.
• Recruitment, turnover, vacancy, onboarding, and retention metrics maintained accurately.

1. Compliance & Employee Support

• Timely administration of employment changes, leave documentation, and employee requests.
• Compliance with applicable employment legislation, company policies, and record-keeping requirements.

What you bring to the role:

• College Diploma, Bachelor’s degree or equivalent experience
• At least 2 years of Human Resources experience
• Experience recruiting for manufacturing preferred
• Familiarity and applied knowledge of Provincial Employment Standards
• Demonstrated experience in reports, intermediate MS Office Skills
• Exceptional organizational, communication and interpersonal skills
• Knowledge of onboarding and talent acquisition
• Experience with USA entities, USA HR best practices, and USA recruitment an asset
• Privacy and sensitivity of information will require discretion, an excellent command of verbal and written skills and attention to detail
• Clear Background Checks - Credit and Criminal required
• Eligible to work in Canada

This position is located at 6635 Ordan Drive in Mississauga, ON. Hours are typically 8:00am to 4:30pm.

Pay: $58,000.00

This is a Full-time, Salary position.
This posting has one (1) vacancy.

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Artificial Intelligence (AI) Disclosure: MAD Elevator Inc. uses artificial intelligence (AI) to assist in screening, assessing, ranking, and/or selecting applicants for this position. Hiring decisions are not made solely by AI and include human review and oversight. Final hiring decisions are made by our hiring team.

Due to the number of responses, only qualified candidates who meet the requirements of the job will be selected for an interview.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

If you require accommodation in applying for a posting, please contact Human Resources.