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First seen by our source: 1 hour ago

Implementation Specialist (Software)

@ TAG Software Group

Canada

Full-time
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Overview

Square 9 Softworks is hiring an entry-level Implementation Specialist I for its Professional Services team, a full-time role for early-career IT professionals with 0 to 3 years of experience. The work involves installing and configuring ECM and BPM software in Windows Server and IIS environments, connecting SQL Server databases, and setting up document capture workflows, supported by a Project Manager and senior specialists. The role is remote-friendly, requiring a suitable home office.

Responsibilities:

  • Support discovery sessions with customers
  • Install and configure Square 9 software
  • Connect and configure SQL Server databases
  • Set up document capture workflows
  • Document system configurations and provide project updates

Requirements summary:

  • 0 to 3 years of IT support or implementation experience
  • Comfortable with Windows environments and basic networking
  • Basic SQL knowledge, SQL Server preferred
  • Strong communication and organizational skills
  • Bachelor's degree in IT or related field, or equivalent experience

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSoftware development
Experience0+ years
Hours per week40 (estimated)
Travelair: minimal · ground: minimal
Work settingHome, Office
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationBachelor’s degree (preferred)
Fields of studyInformation Technology, Information Systems, Computer Science

Summary and details written by AI from the posting; the employer’s posting is the authority.

TAG Software Group

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Job description
Description

Square 9 Softworks is a leading provider of Enterprise Content Management (ECM) and Business Process Management (BPM) solutions. We’re looking for an Implementation Specialist I to join our Professional Services team. This is an entry‐level, early‐career role designed for individuals who are beginning their IT career and want hands-on experience with software implementation, databases, and workflow automation. You’ll work closely with a Project Manager and senior team members who will guide your development as you learn our platform, tools, and delivery process. This role is ideal for candidates with 0–3 years of technical experience who enjoy learning new technologies and solving problems. What You’ll Do

  • Support discovery sessions led by a Project Manager to understand customer requirements
  • Install and configure Square 9 software in a Windows Server / IIS environment
  • Connect and configure solution databases using Microsoft SQL Server
  • Customize solutions using built‐in tools (no coding required)
  • Configure document capture workflows for scanners, MFPs, and email servers
  • Provide project updates using project management tools
  • Assist with documentation of system configurations
  • Shadow senior specialists to build skills across our product suite

Requirements

Who You Are

  • Early‐career IT professional with 0–3 years of experience in help desk, support, systems, or software implementation
  • Comfortable working in Windows environments and basic networking concepts
  • Familiar with databases (SQL Server preferred)
  • Strong communicator with solid organizational skills
  • Curious, eager to learn, and able to follow structured processes
  • Bachelor’s degree in IT, Information Systems, Computer Science, or related field (or equivalent experience)
  • Exposure to IIS, Windows Server, or web services
  • Basic SQL knowledge
  • Experience with Microsoft Office, SharePoint, or Google Workspace
  • Familiarity with ECM/EDM solutions
  • Experience with ActiveCollab or similar tools
  • Occasional travel may occur but is rare
  • Must have a suitable home office environment

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