Inside Sales Representative

Are you an ambitious and driven professional looking to make a significant impact within the manufacturing sector? Randstad Professional is currently seeking a dedicated Inside Sales Representative to join a collaborative, customer-focused team known for responsive service and practical, project-specific solutions. As a global leader in talent solutions, our expert recruiters are committed to connecting top-tier talent with outstanding employers. We are partnering with a leading manufacturer of steel tube to find a dynamic individual ready to step into this crucial sales role. This company has built a solid reputation for excellence and reliability. As they look to grow and expand their market footprint, this new position has been created to compliment the existing sales team and drive future success.

You will be at the forefront of the company's commercial operations, tasked with selling high-quality mechanical tube used across a variety of different industries and applications. Your primary focus in this sales role will be interacting with warehouse distributors, manufacturers, and other industrial users right across North America. You will serve as the crucial link between the production floor and the marketplace, ensuring that every client receives the outstanding service and technical support they have come to expect. You will maintain the current relationships that exist by taking orders, inquiring for future orders, addressing customer concerns, and communicating proactively regarding upcoming shipments.

A successful career in sales requires a balance of relationship management and proactive business development. As our new Inside Sales Representative, you will be responsible for maintaining an existing loyal customer base while simultaneously reactivating a large database of dormant or past customers. You will also take the initiative to hopefully develop new business, tapping into fresh markets and identifying lucrative opportunities. Warm and cold calling will be essential tools in your sales arsenal as you verify buyers and reopen accounts.

Advantages
• Competitive base salary supplemented by performance bonuses
• Generous and meaningful benefits package that is fully funded by the employer
• Excellent work-life balance with standard hours of 8:00 AM to 4:00 PM, Monday to Friday
• Casual, small-office work environment with an easy-going management style
• Comprehensive support including structured onboarding, custom ERP training, and on-the-job coaching
• Potential for future advancement opportunities as you learn different aspects of the business

Responsibilities
• Initiate outreach to inactive client accounts to update contact information and stimulate new purchasing activity
• Proactively communicate manufacturing timelines to clients to finalize and confirm upcoming purchases
• Coordinate with active buyers to authorize the dispatch of pending inventory
• Liaise closely with the warehouse team to authorize outbound freight and facilitate smooth dispatch
• Provide operational support for freight transit, ensuring seamless collection and drop-off of materials
• Input commercial transactions into the enterprise software system, initiating manufacturing requests when inventory is needed
• Respond promptly to client questions concerning material availability and anticipated manufacturing cycles
• Draft pricing proposals, process transactions digitally, and collaborate with procurement to track the fulfillment cycle
• Deliver weekly summaries to leadership detailing market trends, generated prospects, and unclosed deals

Qualifications
• 3-5 years of inside sales or account management experience in the steel or metal industry is a huge asset.
• Willingness to conduct occasional, infrequent local customer visits
• Comfort with ERP quoting and order entry
• Proficiency with Microsoft Office, especially Excel and Outlook
• Problem solving abilities specifically for non-routine tasks
• Logical thinker with good basic mathematical skills
• Excellent organizational skills
• Quick learner with a calm demeanor

Summary
We are your partner for talent, helping you not just find a job you love, but also build a successful career that offers work-life balance and professional fulfillment. We care about your professional well-being, and we stay actively engaged throughout your career journey to ensure you get the opportunities and support you want when you need them. Offering training and coaching, flexibility, and equitable access to job opportunities across the professional, operational, and tech landscapes, we guide you towards work that fits your skills, expertise, and ambitions, while ensuring you stay relevant in the changing world of work. With Randstad, you are supported every step of the way, ensuring you feel confident in yourself, satisfied in your career, and valued for your contributions. If this role isn't the perfect match, contact our expert recruiters today to discover more job openings tailored to your goals.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.