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Posted 54 months ago

Installation Department Assistant – Edmonton

@ Window Mart Inc.

Edmonton, Alberta

Full-time
Apply now
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Overview

Window Mart Inc. is hiring a full-time Installation Department Assistant in Edmonton to support customers and the installation team. The role covers phone and email customer support, order fulfillment, document preparation and file management. The posting states that paid training is provided.

Responsibilities:

  • Answer customer phone and email inquiries
  • Coordinate product and service information with installation team
  • Resolve installation-related complaints
  • Process orders and prepare documents
  • Manage and store internal files

Requirements summary:

  • Strong client service skills
  • Effective verbal and written communication
  • Knowledge of MS Office software
  • Ability to prioritize high workload
  • Ability to adapt to change and work in a team

Tools & skills

Source and dates

Source type not verified · jsonld

Employer posting date
2022-05-30
First seen by our source
2026-10-26
Source record updated
2026-10-26

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedPaid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Window Mart Inc.

FieldValue
Open jobs on Jobsy16
Job description
Window Mart Inc. is the leading provider of windows and doors in Alberta, British Columbia, Saskatchewan, and Ontario. We specialize in supplying and installing beautiful, high-quality, and energy-efficient, windows and doors. As an industry leader in Canada, we are proud to provide our customers with exceptional service Window Mart company is looking for a full time installation department assistant in Edmonton, we are looking for an enthusiastic, dedicated, and customer oriented person. Responsibilities will include:
  • Direct phone and email information support to customers.
  • Coordinating and answering questions on services, products and procedures to customers and installation team.
  • Answers enquiries and resolves customer complaints regarding installations.
  • Order fulfillment, document preparation.
  • Management and organization of internal files, filing and storing completed documents.
  • To contribute efficiently to the working process optimization and continuous improvement.
  • Solving problems regarding procedure and to keep up with constantly changing electronic file management.
Qualifications:
  • Strong client service skills.
  • Effective verbal and written communication skills.
  • Knowledge in MS Office software.
  • Ability to prioritize a high volume of workload in a demanding fast paced environment.
  • Analyze and interpret policy and procedure guidelines.
  • Mature individual with the ability to adapt to change and work in a multidisciplinary team setting both independently and working within a team.
Paid training provided.

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