Posted 54 months ago
Installation Department Assistant – Edmonton
@ Window Mart Inc.
Edmonton, Alberta
Overview
Window Mart Inc. is hiring a full-time Installation Department Assistant in Edmonton to support customers and the installation team. The role covers phone and email customer support, order fulfillment, document preparation and file management. The posting states that paid training is provided.
Responsibilities:
- Answer customer phone and email inquiries
- Coordinate product and service information with installation team
- Resolve installation-related complaints
- Process orders and prepare documents
- Manage and store internal files
Requirements summary:
- Strong client service skills
- Effective verbal and written communication
- Knowledge of MS Office software
- Ability to prioritize high workload
- Ability to adapt to change and work in a team
Tools & skills
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2022-05-30
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Window Mart Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 16 |
- Direct phone and email information support to customers.
- Coordinating and answering questions on services, products and procedures to customers and installation team.
- Answers enquiries and resolves customer complaints regarding installations.
- Order fulfillment, document preparation.
- Management and organization of internal files, filing and storing completed documents.
- To contribute efficiently to the working process optimization and continuous improvement.
- Solving problems regarding procedure and to keep up with constantly changing electronic file management.
- Strong client service skills.
- Effective verbal and written communication skills.
- Knowledge in MS Office software.
- Ability to prioritize a high volume of workload in a demanding fast paced environment.
- Analyze and interpret policy and procedure guidelines.
- Mature individual with the ability to adapt to change and work in a multidisciplinary team setting both independently and working within a team.
Journal
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