Intermediate Learning Specialist, Academic Accommodation

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Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

12

Job Family:

Student and Campus Support

# of Open Positions:

1

Faculty/Service - Department:

Student Affairs, Academic Accommodations

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/11/02

Applications must be received BEFORE (YYYY/MM/DD):

2026/11/02

Hours per week:

35

Salary Grade:

SSUO Grade 10

Salary Range:

$85,040.00 - $107,421.00About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enroll for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position Purpose:

Reporting to the Manager, Academic Accommodations, the incumbent evaluates and implements appropriate academic accommodation measures in accordance with the University of Ottawa policies, administrative regulations, and procedures, in compliance with human rights legislation and academic integrity regulations.

This position follows the University’s standard working hours; however, variable hours, including evening work, may be required based on operational needs.

In this role, your responsibilities will include:

• Adhere to and comply with established administrative policies, procedures and practices related to the provision of customer service and customer intervention while providing excellent customer service.

• Perform a functional assessment of the student based on their medical documentation to establish and implement academic accommodations.

• Develop and propose an individualized accommodation plan that summarizes the functioning and the learning profile of the students while orienting the report on educational implications and concrete courses of intervention that can notably incorporate strategies adapted to the medical condition while considering the requirements of the student's university course.

• As a stakeholder in the academic accommodation process, encourage and assist students in learning strategies for communicating with their professors and faculties about their academic accommodation needs. Promote assertiveness in students and inspire them to become strong and accomplished learners.

• Recommend various strategies to promote the development of an effective or compensatory methodology in the learning process (cognitive strategies for developing knowledge and analysis; procedural strategies; strategies for memorization, time management, problem solving, problems, reading and writing; affective strategies [engagement in studies, motivation, stress management], metacognitive strategies, use of learning technologies, communication strategies, etc.).

• Inform students about the financial resources available with regard to their handicap situations according to the qualification criteria prescribed by each of these sources.

• Perform record keeping through progress notes recorded in the database during individualized meetings, and, at all times, ensure the confidentiality of records according to the laws in force and established procedures.

• Collaborate with professors to ensure the implementation of appropriate academic accommodations for students while respecting academic integrity and human rights laws.

• Develop content and provide training on learning strategies to students.

What You Will Bring:

• Master’s degree in education or in a related field (such as cognitive psychology, pedagogical psychology, multidisciplinary disability studies), or equivalent

• Excellent specialized experience working with postsecondary students living with a disability who have specific academic requirements

• Training and at least two years’ experience in student learning and cognitive and metacognitive intervention

• Bilingualism: French and English (spoken and written), to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

• Extensive experience in the functional evaluation of students and their learning environments

• Knowledge of adaptive technologies used in academic settings

• Knowledge of university teaching principles

• Proven ability to build relationships of trust

• Knowledge of legislative provisions and educational and public policies, and their current trends with respect to persons with disabilities (Ontario Human Rights Code, Ontario Human Rights Commission’s consultation report The Opportunity to Succeed: Achieving Barrier-free Education for Students with Disabilities and Guidelines on Accessible Education, Accessibility for Ontarians with Disabilities Act)

• Ability to work with multidisciplinary groups

• Strong interpersonal, communication and problem-solving skills

• Strong organizational skills

• Ability to work under pressure and meet firm deadlines

• Experience using various software programs such as the Student Information System (SIS), Microsoft Windows, word processors, spreadsheet programs, publishing software and database systems

• Open-mindedness and flexibility

• Flexible work schedule, with the ability to adjust working hours according to operational needs, including evening shifts.

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.