Intermediate Software Engineer

Are you a software developer with a passion for finding creative solutions to real-world problems?

Then Jobber might be the place for you! We're looking for an Intermediate Software Engineer to be part of our Software Engineering team.

At Jobber, we don’t just build a product - we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a sh*t, which are not just said but are lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allow for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build a healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

You could join one of the following teams:

Trust Engineering: Trust Engineering helps keep our Service Providers and our platform safe. We are responsible for providing layered protection at the infra and application level by integrating protections from a variety of third-party security/risk/authentication providers and building our own custom risk/threat logic. We also build tooling and experiences for our frontline security operations teams to improve their ability to mitigate security incidents and build robust controls to prevent future occurrences.

Harbour Foundations: The Harbour Foundations team is building the internal foundation for an AI-powered customer journey at Jobber. This team’s mission is to create scalable, intelligent systems that give GTM teams clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support across the entire customer lifecycle.

As our AI footprint grows across Sales, Success, Support, and Onboarding, Harbour serves as the connective tissue that unifies these interactions, eliminates context gaps, and brings clarity to complex customer journeys. By centralizing fragmented tools and surfacing real-time insight into conversations, sentiment, and customer intent, the Harbour team is redefining how we observe, influence, and improve our AI-human hybrid workflows.

The role:

Reporting to the Manager, Software Engineering, the Intermediate Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful. We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing and who are eager to develop their craft while contributing to the team’s success.

In this role, you must be committed to writing well-tested, scalable, and well-organized code. In addition, you will customize, extend and experiment with tools, models, harnesses and processes to increase your effectiveness. You’ll have opportunities to learn, collaborate, and grow while supporting your team in delivering high-quality solutions.

As an Intermediate Software Engineer, you will:

• Contribute to the design, development, and delivery of features that address customer needs, collaborating with cross-functional teams

• Work closely with senior engineers to refine requirements and scope technical solutions.

• Write, review, and maintain clean, scalable, and well-documented code.

• Participate in code reviews to ensure code quality and maintainability.

• Collaborate with your team to identify and solve technical challenges.

• Share knowledge and learn from others through paired programming, team discussions, and technical documentation.

• Stay curious and keep up to date with the latest tools, technologies, and best practices in software development.

• Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.

To be successful, you should have:

• Proficiency in writing clean, maintainable, and testable code.

• Familiarity with Agile/Scrum development methodologies.

• A structured understanding of common backend frameworks, technologies, and patterns.

• Familiarity working with observability tools such as DataDog.

• Strong problem-solving skills and a collaborative mindset.

• A willingness to learn, adapt, and grow as part of a team.

• Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.

It would be great (but not a deal-breaker) if you had:

• Experience with our development stack: React, React Native, TypeScript, Ruby on Rails

• Familiarity with GraphQL API Layer and its optimization.

• Prior experience working on scalable distributed systems.

• Exposure to background processing frameworks (e.g., Sidekiq, Active Jobs).

Hiring Process:

• An interview with a Talent team member (45 mins)

• A Hiring Manager Interview (60 mins),

• A take-home challenge with a follow-up Functional Interview (90 mins),

• A Senior Leadership Interview (30 mins).

Location:

We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $106,600, a midpoint of $125,400, and a maximum salary of $144,200, designed to reflect the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.

• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.

• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!